Alex Rollin

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Viewing 15 posts - 4,231 through 4,245 (of 23,809 total)
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  • in reply to: I turned GeoDirectory on and all EventOn pages show 404 #519811

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please setup a staging site where we can debug the issue.

    On the staging site you should try to activate the most recently updated versions so we can take a look at the issue as it stands now.

    Include the following credentials for the staging site so we can take a look and debug the problem.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Detailpage q's #519805

    Alex Rollin
    Moderator
    Post count: 27815

    Foto’s – I can’t recreate this on my test site. Please share FTP so the developers can debug the issue.

    Multiselect – it is not possible to restrict individual values in a multiselect from being chosen. It sounds to me like you would want to use a multiselect anyways, but with opt groups so the practitioners can choose the values that are applicable.

    in reply to: Problem with GD Details #519803

    Alex Rollin
    Moderator
    Post count: 27815

    I will ask the developers to take a look at your question, if it is possible to untick all categories.

    in reply to: Google Analytics code on all pages, not just detail #519801

    Alex Rollin
    Moderator
    Post count: 27815

    I will ask the developers to take a look at your question.

    in reply to: Google Analytics issue #519800

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent, thanks for letting us know.

    in reply to: Update Error #519799

    Alex Rollin
    Moderator
    Post count: 27815

    Were you able to activate your license?

    Try deactivating the license, refreshing the page, and then adding your license again to and activating it.

    About your questions:

    1. You receive a report at the end of importing listings with a count of successes/failures.
    A. Every listing has an ID unique to your site
    B. GD Import/Export options don’t cover this but some third party addons might export the listing URL. Listings that fail import, it is always a technical reason. This question sounds like part of a qualitative review.
    2. See B
    3. We offer the Google analytics block, to show views on the listing.

    in reply to: Header Image not wide enough #519797

    Alex Rollin
    Moderator
    Post count: 27815

    I can see that in my test site. The developers will take a look at that and post an update here.


    Alex Rollin
    Moderator
    Post count: 27815

    I will ask the developers to take a look at your question in case there is a workaround to achieve that.

    Right now, you can get a notification BCC on registrations with our UsersWP addon. You can set that up in the Admin emails tab

    UsersWP – Email – Admin – New Account Registration

    in reply to: Can't save listing with address #519754

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Make sure you have the correct version of the Location Manager installed.

    You can try resetting your default location, making sure all the required fields are filled.

    If that doesn’t solve it please write back with wp admin credentials in a private reply so we can take a look at the issue on your site.


    Alex Rollin
    Moderator
    Post count: 27815

    I will have the developers take a look at your question.

    in reply to: Divi builder don't work with geodirectory #519752

    Alex Rollin
    Moderator
    Post count: 27815

    What is the problem, exactly?

    The shortcodes don’t work?

    in reply to: CPT Add new form issues #519751

    Alex Rollin
    Moderator
    Post count: 27815

    Try linking to the page with a link like:

    /add-listing/?listing_type=gd_provider

    For the field, make sure you have set it to active, and if you have Pricing Manager, make sure the field is included in the price packages.

    https://wpgeodirectory.com/docs-v2/places/custom/#why

    in reply to: The place pages does not work #519750

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Please try resaving permalinks as described here:

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/#404

    If that doesn’t work, write back with wp admin credentials and login URL in a private reply so we can check your settings.

    in reply to: highest score #519711

    Alex Rollin
    Moderator
    Post count: 27815

    Check your titles and metas settings to make sure the entry is correct for the archive page.

    If you can’t fix it please share WP Admin credentials in a private reply and we will take a look.


    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 15 posts - 4,231 through 4,245 (of 23,809 total)
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