Alex Rollin

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Viewing 15 posts - 5,221 through 5,235 (of 23,809 total)
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  • in reply to: Full Price Discount Not Working – GD2 #514473

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Few strings not translating #514471

    Alex Rollin
    Moderator
    Post count: 27815

    I am unable to connect to FTP.

    Please spell out the connection details in case I missed something:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    Did you translate core?
    Social Importer?
    Location manager?
    Claim Manager?
    Multirating and reviews?

    in reply to: Recurring option to a free plan #514465

    Alex Rollin
    Moderator
    Post count: 27815

    Also make sure to check the option “Renewal for free package?” in the Pricing Manager settings

    GD – Settings – Pricing (tab)

    in reply to: Sort items #514463

    Alex Rollin
    Moderator
    Post count: 27815

    Sorting options do not apply to search results, only to the order of listings on the archive pages or in GD Listings.

    in reply to: Priority Sort #514461

    Alex Rollin
    Moderator
    Post count: 27815

    Such a sort will first sort ALL listings by package ID, so, all package 123 will be first. Then, package 122.

    Within the listings that are package ID 123, this subset will then be ordered by rating.

    If that isn’t what you are seeing we can take a look, please share the WP Admin credentials in a private reply.

    in reply to: HELP – Site Speed #514460

    Alex Rollin
    Moderator
    Post count: 27815

    We have a page about performance here:
    https://wpgeodirectory.com/docs-v2/faq/performance/

    Slow Ajax usually means the site needs more resources.


    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I don’t think that can be changed, but I have asked the developers to look into it and let us know.

    Thanks

    in reply to: Front end form, address (location) doesn't change … #514458

    Alex Rollin
    Moderator
    Post count: 27815

    There is a setting in the Location Manager Options to disable the update of the address when the map/pin is moved.

    It doesn’t look like you have that set, though. It is almost like the address is locking on purpose, but I have asked the developers to weigh in on the issue.

    In case they need to take a look please post WP Admin credentials in a private reply.

    Thanks

    in reply to: import facebook event #514440

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: How can I recreate my main Business Directory page? #514400

    Alex Rollin
    Moderator
    Post count: 27815

    There is some odd CSS. We need WP Admin and FTP to debug the issue.

    
    
    
    .geodir-image-container ul.geodir-images li:after {
        content: '';
        display: block;
        margin-top: 65%;
    }
    

    Try

    
    
    
    .geodir-image-container ul.geodir-images li:after {
    margin-top: 0!important;
    }
    

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Featured – GD1 to GD2 #514392

    Alex Rollin
    Moderator
    Post count: 27815

    It should be set based on Price Package.

    If the listing package includes featured, 1. If not, 0.

    It will be set automatically based on package when the listing is edited.


    Alex Rollin
    Moderator
    Post count: 27815

    That error usually appears when the folder for geodirectory is named something besides ‘geodirectory’.

    Check that folder and rename it, if necessary.

    If we need to check, please share all the following credentials in a private reply.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    If I might ask, is there a reason you are installing GDV1? GDV2 is out and ready to go for production sites.

    Just install the core plugin from wp.org and then add your membership key at GD – Extensions – Membership

    in reply to: Sub Category pages not loading #514359

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Multirating totals and counts do not update correctly #514357

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Feature Request? Search #514356

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 15 posts - 5,221 through 5,235 (of 23,809 total)
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