chordwise

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  • July 18, 2018 at 12:05 am in reply to: Social Importer for FB – FB API Access Issue #438845

    chordwise
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    July 18, 2018 at 12:02 am in reply to: Social Importer for FB – FB API Access Issue #438844

    chordwise
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    Stiofan / Paolo,

    Let me appologise first. My post was strong, and clearly has struck a nerve, more than intended. Sorry for that.

    As I mentioned, I believe the GD products are the best on the market, and the support has always been there in the past when things have gone wrong.

    Regards,

    CSGL

    July 17, 2018 at 12:00 am in reply to: Social Importer for FB – FB API Access Issue #438728

    chordwise
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    Wow!

    It is pretty irresponsible that this is still being sold. Almost criminal!

    abdellah afoullous, there is a problem with the Facebook integration which makes this app unusable.

    There are many of us simply being told by the developer “to wait”, with little or no information about a resolution.

    Meanwhile, our websites (many of which rely on the social importer) lay stagnant and dormant, in some cases losing revenue.

    Geodirectory Support,

    Your plugins and support and entire package is superb. That’s why we found and paid money for your services. Your customer support is normally great. However in this case, I’m afraid you’re letting us down I feel.

    While there is much out of your hand, some reassurance or information would be greatly appreciated.

    Time frames for development of a new version, any suggestions and information on the different Facebook aspects the app uses so we might have a chance of gaining approval ourselves, and importantly any plan to reimburse / extend subscription to your clients (is) who have not been able to use the app we paid for for at least 6 months now.

    Please help us out a little.

    Regards,

    CSGL

    May 23, 2018 at 12:26 am in reply to: Social Importer for FB – FB API Access Issue #431707

    chordwise
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    Post count: 13

    Hi All,

    I’m still confused. Is this a submission a step each user of this Social Importer must take separately?

    It all seems a bit confused. Maybe a little more guidance from the developers to let us know what we must do here.

    Thanks

    CSGL

    May 11, 2018 at 10:15 am in reply to: Social Importer for FB – FB API Access Issue #430059

    chordwise
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    Post count: 13

    Please confirm: Is there anything I must do from my site, or is this going to happen at your end? I’m still a bit confused.

    Thanks,

    CSGL

    November 29, 2017 at 4:54 am in reply to: Listing Claim – Admin Emails #407311

    chordwise
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    Post count: 13

    Please disregard this post.

    My fault! The admin email in Settings>General was wrong!!

    Sorry…

    CSGL

    September 15, 2017 at 9:48 am in reply to: Claim Listing Popup Formatting Bug #395904

    chordwise
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    Post count: 13

    Fixed!

    Thank you for your quick action. You guys are amazing!

    (Is this a problem with my system, or a bug?) Anyway, thanks.

    CSGL

    September 15, 2017 at 2:09 am in reply to: One-To-Many Relationship Between CPTs #395874

    chordwise
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    Post count: 13

    Thank you for your quick reply…again!

    Understand you response.

    What about at least a custom field as a multiselect drop-down box with another CPT’s listing.

    From the example above then, in the CPT-Provider’s AddListing page, there would be a dropdown multiselect field containing the values of the CPT-Organisation.

    Thanks…

    September 15, 2017 at 2:03 am in reply to: Claim Listing Popup Formatting Bug #395873

    chordwise
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    September 11, 2017 at 2:39 am in reply to: Posting to Facebook – Wrong or No Image #395017

    chordwise
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    Post count: 13

    Hi,

    Thanks for the fast reply.

    In the end I found that the problem was with Facebook Open Graph and API issues, and specifically due to the tags not being set properly.

    I found a work-around using a plugin “Facebook Open Graph, Google+ and Twitter Card Tags
    By Webdados”. It is not perfect, but it does the job for now.

    I guess then I change this from being a ‘support ticket’ to ‘FYI’ post!

    Thanks.

    September 9, 2017 at 7:23 am in reply to: The dreaded 'Something Went Wrong' #394870

    chordwise
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    Post count: 13

    OK – Don’t worry. I found the problem, and it was not with GD.

    To help others, I took advice I saw on another ticket, and went through all the Facebook App settings. I found a typo in my site URL.

    Thanks. Sorry.

    September 7, 2017 at 10:49 pm in reply to: Past Events Still Showing #394690

    chordwise
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    Post count: 13

    Yes – Thank you. I missed that setting on the widget. Thanks for your quick reply.

    September 7, 2017 at 11:24 am in reply to: Past Events Still Showing #394603

    chordwise
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    Post count: 13

    Thanks Guust.

    Already set that too.

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