Evan

Thanks for the clarification.

Cheers.

Thanks, Kiran and Alex for the followup. It’s a shame a direct link to renewal isn’t available anymore but thanks for the workaround regarding the [#listing_link#] shortcode. I guess I am assuming the renewal link was a direct link but now that I think about it, I can’t recall ever testing it out in the past.

Yes, it’s a paid package set to expire. For instance, today I tested some notification emails with the following 2-day expiration: (Alive Days: 365; Expire date: 2019-02-05).

The expiry notification for 2 days is set to send some of the following:

Dear [#client_name#],

Your listing, [#listing_link#], in our directory will lose the benefits of...

If you wish to retain these benefits <a href="[#renew_link#]">you may renew your membership here.</a>
[#renew_link#]

To log in, use your login ID, <em>[#username#]</em> or your Email, <em>[#user_email#]</em>; and password.

The email has all the shortcodes working, such as a proper listing link, proper username, and email, but the renew link isn’t generated and appears as:

If you wish to retain these benefits you may renew your membership here.
[#renew_link#]

I’m at a loss since I haven’t found anything in the forums regarding issues with this specific shortcode.

Good point. Apologies for not being more clear.

I am editing the Listing Expiry notifications. However, I was hoping by changing my test listing to expire in 1 day (Alive Days: 365; Expire date: 2019-02-03) it would trigger the expiry email.

The listing is: Claimed by my test email account, has a correctly spelled email, and has received the “Listing published email” notification from editing the day to expire (tomorrow).

I checked my email plugin (Postman SMTP) and it only shows the last 3 emails sent were:
The Listing Published Email ADMIN BCC COPY
The Listing Published Email to client
Another Plugin’s Email

Thanks. That was it. So mny settings to check with, I sometimes forget what I’ve done earlier.

I take it theirs no way to set the zoom level universally in the settings?