Eileen Quick

Hi There

Thank you. I can see that she can now edit her profile images.

However, the profile is now not showing her listing and still does not show her invoice although both are indicated as being there by the number 1 next to them under her name in her profile.

When you select the listing from My listings, nothing now happens.
Invoice has never shown as an invoice.

Kind regards

Hi Alex

Here is an update. The problem appears to be with the profile of this user. ie she cannot edit her profile picture in her account. Please log in as her and try.

She also cannot see the invoice although it is clearly there as there is a 1 next to Invoice.

I have been able to add a test image by going into the listing. It is the profile causing the problem.

Kind regards

Hi Alex

I have just been talking to my customer and he has told me that in fact this customer took out a paid package straight away and did not upgrade (previously he said she did!).

So this means that she should have been able to upload straight away anyway. Sorry for any confusion and apologies for the misinformation given by my customer.

So the problem with this is that she cannot upload any images.

Kind regards

Eileen

Hi Alex

If I do that then, as explained in my original post, it then takes it off everywhere and I cannot then have featured listings on the home page.

It is a pain having it controlled by the price package settings because my customer charges extra for featured listings!

I just want to remove the wording

Is featured Yes? which is completely superfluous because it already has 2 banners saying Featured.

It was not there prior to the recent upgrade.

Kind regards

Hi Kiran

Have you managed to look yet as I need to get the website out of construction asap.

Thanks.

Hi Kiran

I no longer have a staging site is there another way we can test this – I could put in construction mode whilst you switch to test mode for stripe.

Kind regards