Eileen Quick

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 115 total)
  • Author
    Posts
  • in reply to: Upgrading from free to paid listing but cannot add images #531786

    Eileen Quick
    Full Member
    Post count: 165

    Hi Alex

    Thanks for that.

    Thanks too for all the help your support has given me in getting over recent problems.

    Kind regards

    in reply to: Upgrading from free to paid listing but cannot add images #531632

    Eileen Quick
    Full Member
    Post count: 165

    Thats absolutely fabulous – thank you.

    Just one thing – the password reset – is it possible to add that in to the profile for when they are logged in. I tried adding the widget to the profile but nothing happened.

    Also, when wpgeo updates, I take it nothing will get overwritten that you have done.

    Thanks so much – looks great and all working so a happy end to the week.

    Kind regards

    in reply to: Upgrading from free to paid listing but cannot add images #531599

    Eileen Quick
    Full Member
    Post count: 165
    This reply has been marked as private.
    in reply to: Upgrading from free to paid listing but cannot add images #531585

    Eileen Quick
    Full Member
    Post count: 165

    UPDATE

    I have managed to replace the footer accreditations.

    I still cannot get the dashboard to show when the user is logged in ie the add listing, change password etc.

    I also still cannot get the telephone number, email and website links to show on the listing detail so that searchers can contact those listed.

    Perhaps you can advise how to add these as per my image above.

    Many thanks.

    Kind regards

    in reply to: Upgrading from free to paid listing but cannot add images #531580

    Eileen Quick
    Full Member
    Post count: 165
    This reply has been marked as private.
    in reply to: Upgrading from free to paid listing but cannot add images #531551

    Eileen Quick
    Full Member
    Post count: 165

    Hi Patrik

    Thank you. I can see now that the tabs work both logged in and logged out and that logged in you can now see the listings and the invoice.

    However:

    1. We now seem to have a map at the bottom of every page which was not there before, this needs removing.
    2. When the user is logged in, the dashboard is no longer available on the right hand side of their profile page. The dashboard gave them the ability to change passwords and their account details etc. I note that all the widgets that I had for the dashboard that were in the main sidebar have been removed.
    3. The details of the user are now no longer on the right hand side when logged out. Please see image attached. So people cannot contact the business etc etc

    Would appreciate your help on getting 1. removed and the others reinstated and working.

    Many thanks.

    Kind regards

    in reply to: Upgrading from free to paid listing but cannot add images #531406

    Eileen Quick
    Full Member
    Post count: 165

    Hi Patrik

    Thanks, all the tabs and invoice and listing now all working when the user is logged in.

    However, when not logged in they do not work. ie if you select one from the home page and view them none of the tabs work.

    Also all the detail from the right hand side is missing and only oversized text at the top as a Note is visable. I sent you an image of what should be there. It was actually all there until your support changed something and then it disappeared. May be to do with the dashboard!

    Getting there, are I really appreciate your help and patience with this, it is much appreciated.

    Kind regards

    in reply to: Upgrading from free to paid listing but cannot add images #531393

    Eileen Quick
    Full Member
    Post count: 165
    This reply has been marked as private.
    in reply to: Upgrading from free to paid listing but cannot add images #531377

    Eileen Quick
    Full Member
    Post count: 165
    This reply has been marked as private.
    in reply to: Upgrading from free to paid listing but cannot add images #531237

    Eileen Quick
    Full Member
    Post count: 165

    Hi Patrik

    I have updated the userswp but it has not made any difference at all. I am not sure how to modify the file – so are you saying that if the update does not work then I should do both of these things?

    “but you can modify it to return false and the hash tag will not be appended. You can also override the template called profile-tabs.php in your theme and remove the #tab-content which will make the link normal and will work in X-Theme as well.”

    Where do I find the profile-tabs.php ?

    Thanks.

    Kind regards

    in reply to: Upgrading from free to paid listing but cannot add images #531233

    Eileen Quick
    Full Member
    Post count: 165
    This reply has been marked as private.
    in reply to: Upgrading from free to paid listing but cannot add images #530973

    Eileen Quick
    Full Member
    Post count: 165

    Hi Alex

    Unfortunately nothing works if you change theme. I mean you cannot login at all and none of your plugins work etc.

    The fact is that it was working in G1, it was working when it was upgraded to G2, its not working now after all the updates and introducing userswp and post2post.

    As I said before if you disable post2post then some of it works so its not the theme that is the problem.

    UsersWP does not appear to be compatible with X Pro because previously everything worked. You do say that you are working to make it compatible but how long is that going to be.

    At the moment I have a website that just does not work so where do I go from here?

    I am happy to work with you to get it working.

    Kind regards

    in reply to: Upgrading from free to paid listing but cannot add images #530779

    Eileen Quick
    Full Member
    Post count: 165

    Hi Patrik

    You have corrected the ability of the user to be able to see the listing but the customer now has no dashboard as such as this is now completely removed from the right hand side which is not good because if facilities are added later then will be no options to give these to the customers! Nothing works on the tabs on the main page.

    However the options do appear on the Login (main website menu) but you can only view them all if you disable the Post to Post Plugin which you need installed for wpgeo !

    SO with post to post enabled you can view the invoice from within the profile by selecting Login from the main menu bar and selecting from the dropdown of your account – Invoices. If you try to select your listing nothing is found.

    If you disable Post to Post Plugin you can select Invoice AND your listing and both appear.

    However in all cases the tabs on the user profile on the main page do not work and the dashboard on the right is not there.

    I have deactivated all other plugins unconnected with wpgeo and tested them and it has made no difference whatsoever.

    I would suggest that there is something wrong with userswp or post to post either on their own or working with x Pro theme.

    Post to Post has been completely abandoned and has not been updated for several years so maybe this is the cause of the problem and needs checking by your devs?

    When I first completed the website with wpgeo and x pro everything worked perfectly. The problems started when version G2 with userswp and post to posts was developed.

    Could you please take a look at this as at the moment it looks very unprofessional from my customers point of view.

    Many thanks.

    Kind regards

    in reply to: Upgrading from free to paid listing but cannot add images #530533

    Eileen Quick
    Full Member
    Post count: 165
    This reply has been marked as private.
    in reply to: Upgrading from free to paid listing but cannot add images #530351

    Eileen Quick
    Full Member
    Post count: 165

    Hi there

    are we any further forward with this as having given the customer details of how they can add images they can no longer even see their listing.

    Thank you.

    Kind regards

Viewing 15 posts - 1 through 15 (of 115 total)