Greg Mount

Scratch that last comment. Caching issue. Got it back now.

Hi Bobby,

I really hope this feature gets consideration. I’ve had several comments from our clients at torontomindbody.org about our “weird” way of displaying event listings. It’s also preventing us from offering “featured” events, since a one week conference (for example) displays as 7 separate events at the top of the listings. I’ve reviewed a number of different systems and this is the only one I’ve encountered that insists on displaying a unique listing for every day of an event.

Cheers,
Greg

Thanks, Stiofan. Let me know if there’s anything we can do to help. As you can imagine, a smooth payment workflow is critical. Our user base is generally non-technical, so they make great usability testers. 😉

Hi Daniele,

I mentioned in a previous comment that the payment options should be hidden if there is only one option available. I wish this request made it into the release, because now I’m getting questions from customers and loosing sales as a result of the confusing interface.

I received the following message today from a loyal customer:

“So I’ve gone through the process to create a new listing for Monica’s Morning Breathing and Mediation Intensive but when I checked off the credit card option and clicked on save/pay (I can’t remember the exact term on your site), it didn’t take me to any page to enter credit card details. I was taken to a blank page. What now? Where is one suppose to land when you want to pay to complete a listing?”

The review page interface is confusing: the expected behaviour is that the user will select a payment option and click the submit button. The actual behaviour is that the user selects the Stripe payment option and the pop up payment form is called automatically. This is not what users expect when they select a radio button option.

If the user clicks the submit button without selecting a payment option, the payment workflow breaks, the user is confused and I lose a sale.

If the radio button is clicked, it should simply select the Stripe payment option. If only one payment option is available, it should be selected by default and hidden from the interface. The pop up payment form should appear when the user clicks the submit button. This would be a much more common and intuitive interface.

Can this be fixed?

Yes, I installed the modified GeoDirectory Payment Manager. I had some time today to test in staging. Here’s the error message I receive after payment:

Posting Canceled
Your listing is cancelled. Sorry for cancellation.
Thank you for visiting us at Toronto Mind Body.

I can confirm that this is still an issue. I updated a listing and noticed that the featured image was broken/missing, so I re-uploaded the image from the front-end and moved it to the left to make it featured. Just a moment ago I checked the listing and noticed that now all the other images (except the featured images) are broken/missing. Then I noticed that the broken image URL’s are all all pointing to “example.com/wp-content/uploads/2014/09/example.jpg”.

Here’s the thing: that image was uploaded in June, not September, so the path should have been /wp-content/uploads/2014/06/, not /wp-content/uploads/2014/09/. When I uploaded the new featured image, it appears that the path for all images was modified. If that’s the case, then anyone who edits their listing to add a new image will break all the others if the change doesn’t occur in the same month. Yikes!

Hey Daniele. Any update on the status of this plugin? Is there a release date?