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The developers do not work in the weekend. Kiran will have a look after the weekend.
ThanksThanks for letting us know.
I have alerted the developers to have a look.
Just to clarify, for WP and GD purposes, only one user can “own” and manage/edit a listing; it is not possible for author 1 and author 2 to edit the same listing.
But with franchises, author 1 who owns the main listing, can lock some fields so any “owners” of franchises cannot edit these, and if those custom fields are updated in the main listing, they are updated in all franchises too, even if no longer “owned” by the same user.You’re welcome.
May 26, 2019 at 10:11 pm in reply to: Single Location Region not loading map in Safari/Firefox #489087Please send us your FTP details in a private reply too and we’ll check it out. Thanks
May 26, 2019 at 1:33 pm in reply to: Single Location Region not loading map in Safari/Firefox #489028You seem to have a “bad” listing in that state.
If you toggle the categories, the map starts working.
Try editing and re-saving the listings in that state to try to find the error.
ThanksI tried with a normal user and admin [on Android].
Refreshing on mobiles does often not work, so you should try using a different browser on your mobile or a different mobile.This reply has been marked as private.I cannot recreate that.
It looks very much that that page has no styling attached.
Try refreshing the page.
ThanksI can confirm, after testing, that author 1 can add a main listing, and then add a franchise 1. So far, totally normal.
But when the franchise 1 is set to unclaimed, author 2 can claim the listing, for example the manager or owner of the franchise.
Result: main listing is “owned” by author 1, and franchise 1 is “owned” by author 2.
Now author 2, who only “owns” franchise 1 can actually add franchise 2, which will be a franchise of the main listing.It is correct that franchise 1 should be able to be claimed by a different owner of the main listing. But a franchise owner should not be able to add franchises, that should be restricted to the main listing owner.
Looks fine to me …
Can you confirm. ThanksThere is no option to exclude a category from the “GD Categories” shortcode or widget.
ThanksYou’re welcome 🙂
We only support the latest versions, so if you want assistance with what you think are errors caused by the latest version and you have not made any customizations, give us the details and we will check. But that is up to you.
ThanksThanks for letting us know.
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