Guust

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Viewing 15 posts - 8,341 through 8,355 (of 27,116 total)
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  • in reply to: payments packages missing front end #420223

    Guust
    Moderator
    Post count: 29970

    “Edit” means edit the existing listing as is, “Upgrade” means changing the package and therefore the features available.

    Changing package features will interfere with existing listings and contracts with customers.
    Creating or deleting packages once live is not recommended at all.

    I am not really sure, but updating the listings from the frontend may fix the packages available.
    I’ll get Kiran to have a look too at your question.

    Thanks

    in reply to: Refund Request #420216

    Guust
    Moderator
    Post count: 29970

    The accounting people do not work in the weekend, they will get to your refund request as soon they come online. Please make sure you submitted it using the form at https://wpgeodirectory.com/refund-policy/

    Thanks

    in reply to: Images don't show on Places #420214

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    in reply to: Map does not show up #420211

    Guust
    Moderator
    Post count: 29970

    The Google Map API key is not authorised for the domain.
    Please check your settings at Google.

    Google Maps API error: RefererNotAllowedMapError https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

    Thanks

    in reply to: payments packages missing front end #420210

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    in reply to: Refund Request #420207

    Guust
    Moderator
    Post count: 29970

    Please see our refund policy and link to ask refunds at https://wpgeodirectory.com/refund-policy/

    Thanks

    in reply to: Updates #420206

    Guust
    Moderator
    Post count: 29970

    We release updates any time updates are required to fix compatibility with the latest versions of WP and Google Maps etc, or to improve our plugins.
    If you review the changelog, you may get a better idea: https://wordpress.org/plugins/geodirectory/#developers

    We cannot remove the post counts. Sorry.

    Thanks

    in reply to: Map does not show up #420205

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will check your settings if you like.
    Thanks

    in reply to: Premium Support? #420204

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    in reply to: Premium Support? #420195

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    in reply to: Newbie – Install #420194

    Guust
    Moderator
    Post count: 29970

    Like I said in the other post, you can provide as many details as you like in private using the “Set as private reply” box when posting. There is no need to post everything public

    Let us know if there is anything else, thanks.


    Guust
    Moderator
    Post count: 29970

    We will need your FTP details too to investigate.
    This is most likely a server setting that we need to check.
    Thanks

    in reply to: Premium Support? #420190

    Guust
    Moderator
    Post count: 29970

    Moderators are GD staff, correct.

    Replies in Addon forums are usually not public, but are restricted to members who have a valid license for the product.

    To the extent posts are public, they allow people to search for answers and learn from others.

    If you want personal and private support, you can hire a developer from https://geodirectoryexperts.com/ if you like.

    Read more at https://wpgeodirectory.com/support-policy/

    Thanks

    in reply to: Homepage gd map #420188

    Guust
    Moderator
    Post count: 29970

    Please post your WP admin details please in a private reply so we can check your settings.

    Thanks


    Guust
    Moderator
    Post count: 29970

    There are a few more problems:
    1. the date formats you use are not valid formats, check with the exported file.
    2. No need to enter post date and time
    3. The option you are using for rebate is not a valid option.

    But all that aside, there seems to be another problem, I will get the developers to have a look after the weekend. Is this the error you are getting, see image?

    We will need your FTP details too to investigate.

Viewing 15 posts - 8,341 through 8,355 (of 27,116 total)
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