Kiran

Hi Look,

That admin password also not working, because you forgot to update .htaccess file in /test/ directory.
I have updated and now admin credential working.

I checked in your backend and there are some place listings there. From where they listings are created?

I need fresh test site which has not performed conversion.
– Create a test site from live site
– Disable GeoTheme theme
– Install GD + GD Addons
Then leave for us to test conversion from our side so we can do debugging.

Also we need admin credentials of you main site to look what listings are there with GeoTheme.

Kiran

Hi Daniel,

I have checked and now need FTP credentials to look into more.
Please provide us FTP details and allow us to check with our own analytics code.

Thanks,
Kiran

Hi itzik,

There is an JavaScript error that breaks slideshow and other JavaScript functionality on pages. The error is “SyntaxError: missing ; before statement” in file /wp-content/cache/minify/1adb0.js

When i disabled the Minity option from WP Super Cache the error was disappeared and slideshow worked fine. So seems problem occurs after JavaScript minification.

Let us know.

Thanks,
Kiran

Hi Katie,

a) The silver package allows people to have franchises, the bronze package does not.

If, at the end of the trial the business decides to drop to the bronze package what happens to their franchise settings?

< If package does not have the franchise feature active then all listings with this package will be treated as a normal listings.

How does the plugin determine what location remains and which locations it drops?

< It does not drops any listings, it just treats those franchise listings as a normal listings.

b) The silver package allows people to list in up to 6 categories, while the bronze only allows people to list in 2 categories.

If, at the end of the trial the business decides to drop to the bronze package what happens to their extra categories?

< It un-assigns the categories from the listing if the no. of categories exceeds the no. of categories allowed in that package.

How does the plugin determine what categories the business remains in and what it drops?

< First 2 categories will be remain assigned to the listings and last 4 categories will be un-assigned
from listing.

Let us know.

Thanks,
Kiran

Hi Pierre,

Check now, the problem has been fixed.

There was a problem in your site .htaccess file. The .htaccess file has one line “RewriteCond %{HTTP_REFERER} !.yourwebsite.com.* [OR]” in rewrite rules code. In this line yourwebsite.com should be your host name.

Thanks,
Kiran

Hi Daniel,

Payment Manager is still v1.4.4 it should be updated to v2.0.2. To update from v1.4.4 to v2.0.2 follow this documentation https://wpgeodirectory.com/payments-manager-v2-setup/.

After Payment Manager update if problem is till there, then provide us FTP credentials so we can look into more.

Thanks,
Kiran

Hi Alex,

Are you sure tabs structure messed up because of WPML String Translation plugin? Because currently on your site WPML String Translation v2.5.4 is active which is most recent version.

I am also using same version of plugin in my test site. But i can’t recreate problem in my test site.
Even currently your site has WPML String Translation v2.5.4 is active and tabs displayed without any problem.

Let us know.

Thanks,
Kiran