Hui Ling Tan
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This reply has been marked as private.
Hi Kor,
The file is too big to attach. Can I send you the link instead?
This reply has been marked as private.This is an image I downloaded onto my computer, and then uploaded onto the website.
I attached this image only to the main listing. Created 2 franchises doing exactly the same thing for both franchises.
The image appears fine on the main listing and franchise #2, but not for #1. So the problem shouldn’t lie with unsplash.
This reply has been marked as private.No it’s not from here. It’s from another cpt. I inserted the url in my previous post, and you will see that one of the franchises has an error on its image.
This reply has been marked as private.Thanks Kiran. So the key is to not lock the Is featured fields.
The franchise add-on seems buggy. Now the image for one of the franchise doesn’t load.
This reply has been marked as private.I don’t see anything attached. What are you trying to show me?
Did you see I mentioned that I did try deleting and recreating entries to see if the problem still occurs?
The main listing is not featured. The problem now is the sub-listing is being featured automatically. And it only happens for some of sub-listings.
“title” — that was a typo. Look at post #536405, #536406 and #536542. I mentioned that the post description went missing for one of the franchise in all 3 posts and you didn’t address that at all. Isn’t it natural for me to think that you either did not read what I wrote properly or simply brushed my queries aside?
Pardon my ignorance but it’s precisely because newbies like me are unfamiliar with how the backend works and that is why we need support.
Hi Alex,
Did you read what wrote? I took time to try to explain myself as clearly as possible and even posted images and stated twice that the main listing is not featured.
And what about the title sometimes not reflecting?
I paid for support but it seems like you’re not even reading my enquiry properly.
Hi Stiofan.
The zip code disappears again now. So back to my question,
I can see on the backend that there’s an advice saying highly recommended not to enable that. What are the repercussions of enabling it?
This reply has been marked as private.Hi,
The main franchise is not even set to featured, and the Locked franchise fields include “Featured”. On the backend, Sub listing does not show feature field (since it is locked) but that listing on front end shows up as a featured listing.
Anyway, it seems to happen randomly. I just went to tick and untick Featured on main listing and everything works well now.
Seems like a bug.
Hi,
This is strange. I didn’t tick the “Disable set address on map from changing address fields.” but the zip code doesn’t disappear now. So I guess it’s not a problem anymore. Thanks in any case!
