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Viewing 15 posts - 5,056 through 5,070 (of 15,414 total)

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March 7, 2019 at 3:51 pm in reply to: Urgent – Updates failed – removed access to website #473371

Kor
Moderator

Post count: 16516

Hi Andrea,

Thanks for your reply and I’m sorry to hear about the trouble. Will definitely share this with the team. Anyway, the issue that you experienced earlier has been fixed in the latest update.

Thanks!

March 7, 2019 at 1:33 pm in reply to: Map Pins Not Clicking Through to Places #473342

Kor
Moderator

Post count: 16516

Hi Mike Crarer,

Thanks for your reply. Well, it could be a cache related but do let us know when it comes back again so that we could check on it.

Thanks!

March 7, 2019 at 1:29 pm in reply to: Geodirectory and Widget Logic #473340

Kor
Moderator

Post count: 16516

Hi absalomao,

Thanks for your reply. You’ve installed the GDv1 version of the theme and I’ve corrected it for you. Could you please check now?

March 7, 2019 at 8:06 am in reply to: Hide button #473274

Kor
Moderator

Post count: 16516

Hi Eduardo,

Since this is regarding the WPinvoicing plugin, could you please create a topic here https://wpinvoicing.com/support/

Thanks!

March 7, 2019 at 7:30 am in reply to: deactivated advance search plugin #473267

Kor
Moderator

Post count: 16516

Hi Kathy,

Thanks for your reply. Do you mean your Website is not working on Safari Browser? Not sure how you view a Website using the Facebook Messenger. Is this even possible? Maybe you can share some screenshots?

March 7, 2019 at 7:27 am in reply to: Detail Page Not showing basic details #473266

Kor
Moderator

Post count: 16516

Hi quentcasperson,

Thanks for your post. That screenshot link is broken. Could you share the URL of the page in question? Also, share your Website WP admin access here and we’ll check your GD setup.

Thanks!

March 7, 2019 at 7:26 am in reply to: Geodirectory and Widget Logic #473265

Kor
Moderator

Post count: 16516

Hi absalomao,

Thanks for your post. Did you install the correct version of the Supreme Directory theme? There are two versions GDv1 and GDv2. Also, double check the Directory Starter Theme version too. If you think you have this correct, kindly share both WP and FTP access in private reply and we’ll troubleshoot this further.

Thanks!

March 7, 2019 at 7:24 am in reply to: CSV Import #473263

Kor
Moderator

Post count: 16516

Hi Vincenzo Pezzella,

Thanks for your reply. Unfortunately, this isn’t possible and you’ll need to insert the geolocations(Long and Lang) into the CSV before importing it.

March 7, 2019 at 6:09 am in reply to: Shortcode: gd_listings Issues and Questions #473258

Kor
Moderator

Post count: 16516

Hi quentcasperson,

Thanks for your post. Let me try to answer your questions accordingly.

1. We need to check your Website backend to investigate this. Could you provide your Website WP admin access here in private reply?

2. Refer to https://wpgeodirectory.com/docs/faqs/how-do-i-disable-reviews/ and https://wpgeodirectory.com/docs/faqs/how-do-i-disable-favorites/

March 7, 2019 at 5:55 am in reply to: Divi: GD Pages not using full content area #473257
Kor
Moderator

Post count: 16516
Hi jeremy,

Thanks for your post. Try using the custom CSS code below and see if it’s what you’re looking for.
```
.single-gd_place #main-content #left-area {
    width: 100%!important;
    padding:20px!important;
}

.single-gd_place #main-content .et_pb_row,.single-gd_place #main-content .container {
    width: 100%!important;
    max-width:100%!important;
}
```
March 6, 2019 at 6:54 pm in reply to: Listing Sort Order and Sorting Options Not Working #473065

Kor
Moderator

Post count: 16516

hi Lynnette,

Thanks for your post. Unfortunately, we can’t really help much without checking your backend settings. Anyway, you can go through this section of the documentation and see if it helps https://wpgeodirectory.com/docs/core-place-settings/#sorting .

March 6, 2019 at 6:34 pm in reply to: deactivated advance search plugin #473058

Kor
Moderator

Post count: 16516

Hi Kathy,

Thanks for your reply. The fatal error should be fixed now. Could you show us some screenshots regarding this issue?

March 6, 2019 at 6:16 pm in reply to: "Get Directions" shows "Address Not Found for…" #473053

Kor
Moderator

Post count: 16516

Hi Shea,

Thanks for your reply. Just inspected your Website backend and I noticed that some of the GD addons are outdated. Could you update it to the latest version and see if it fixes it?

March 6, 2019 at 3:27 pm in reply to: Rating is gone!!! #472976

Kor
Moderator

Post count: 16516

Hi flameyee,

Thanks for your post. We would need to check your Website Backend to troubleshoot this. Could you share your Website WP admin access here so that we could check this out for you?

Thanks!

March 6, 2019 at 1:22 pm in reply to: Access Widget #472936

Kor
Moderator

Post count: 16516

Hi Gianluca,

Thanks for your reply. Have you installed the Userswp plugin? https://userswp.io/ . If you have, just insert the “UWP > Login” widget to the Page Sidebar as shown in the attached screenshot
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Viewing 15 posts - 5,056 through 5,070 (of 15,414 total)