Leanne

To answer your questions

Did you change the price package settings after the listing was created?
– No I didn’t
Did the user cancel the agreement at PayPal?
– no they didn’t
Is the correct price package assigned to the listing?
– yes it is

Hi Kor,

Thanks again for all your assistance. All sorted now 🙂

Thanks for getting back to me, they have come back with the following response…

Thank you for contacting us. Please let us know exact variable you want to enabl in php.ini so that we will be in a better position to assist you.

Please could you advise.

Thank you, thank you and a thousand more thanks.

I now just need to find out how to change the order of the tabbed section of the listing detail when using the list format and not the tabs to view the information.