Matthew

Thanks, well done for researching that (that was a set-up reference to the old website no doubt) I have never heard of that causing any problems before but there you go. I have removed that and although there is no data I can see light at the end of the tunnel as its showing ‘active user: 1’ now so looks good!

I guess it should be showing some stats, I will try to check again tomorrow.

hi Stiofan

Thanks I have installed that… but sadly the widgets are showing no data, this is back where we started. Got to laugh I suppose

Hi Stiofan

The updated plugin didn’t show for me that day, I did keep refreshing. I tried again a day or two later and the update appeared. I installed that update. However I still get the message (attached).

I have tried logging-in with a different browser etc but no joy.

I hope you can help, do you have any thoughts?

Hi Stiofan, sadly I the analytics account is no longer receiving any traffic data.

I wondered if any changes were made to the analytics set-up to test, that now need to be reactivated perhaps? I am keen to ensure that the audience data is continual as its an important sales tool.

I hope you can help?

Mat