Paolo

Forum Replies Created

Viewing 15 posts - 15,091 through 15,105 (of 27,715 total)
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  • in reply to: Tabs not showing #133977

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I would try to disable everything.

    Let us know,

    Thanks

    in reply to: VAT validator not working #133976

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    if the VIES website is reporting the number as invalid there is really nothing we can do. Please see: http://ec.europa.eu/taxation_customs/vies/faqvies.do?locale=en#item_7

    If the number quoted by your customer, even after checking, continues to be ‘invalid’, you should ask that business to contact its tax administration to request that the data in the national VAT Information Exchange System (VIES) be updated (only national tax administrations can update VIES data).
    Should you find out that your business’ data are incorrect or not up to date, you should contact your own tax administration and ask for it to be corrected. Please note that some EU tax administrations will require you to submit such requests in writing or by completing a form.

    Thanks

    in reply to: Adding paid ad without payment #133972

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    paid listings are always published when the payment goes through.

    You can check transaction in GeoDirectory > Prices and Payments > invoices

    Thanks

    in reply to: Menu #133971

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

    in reply to: Mobile Menu & location switcher bug #133970

    Paolo
    Site Admin
    Post count: 31211

    Thanks for letting us know 🙂

    in reply to: domain name truncation in list views #133969

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    this was a wee bug that only happens when the custom post type name is present in the domain name and a location is set.

    In your case “places”.

    The developers fixed it and applied the fix to your website.

    Please confirm.

    Thanks

    in reply to: Booster Breaks Kleo Theme formatting #133968

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    this is what the developers find out:

    – customer has installed version 1.1.3, we have recent 1.1.5
    – customer has installed php extension “Suhosin Extension” on server, and here value for “suhosin.get.max_value_length” is 512
    We have splits url length by 2000 chars. So on site http://marijuanatip.com it not loads css and js files as they have url splited 2000 (that exceeds then 512)
    I have found this via http://stackoverflow.com/questions/7724270/max-size-of-url-parameters-in-get#answers

    So now customer need to either has to increase “suhosin.get.max_value_length” or we have to decrease chars length to split urls.

    In new release i will change this so chars length to split urls can be managed via hook or admin booster settings

    Also during debugging at site http://marijuanatip.com/ via plugin editor it shows “500 Internal Server Error”
    So need FTP details to fix this.
    Let me know

    Please provide FTP credentials.

    Thanks

    in reply to: No records found on sidebar map #133966

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the problem is Theme My login. It’s not new unfortunately, that plugin breaks the query of GD.

    If you disable it you will see the map goes back to normal.

    Please find an alternative plugin.

    Thanks

    in reply to: Advanced search as main search #133963

    Paolo
    Site Admin
    Post count: 31211

    That would require the search widget to be rebuilt completely.

    It would be possible, but it will reqiure fe hours of work of a developer. This would be considered a customization.

    Thanks


    Paolo
    Site Admin
    Post count: 31211

    All GD generated pages are just pages, like any other page.

    Just edit it, change the title and save.

    That’s it.

    Thanks

    in reply to: Select multiple packages in the payment option #133857

    Paolo
    Site Admin
    Post count: 31211

    Yes, thanks

    in reply to: Map Not Loading #133508

    Paolo
    Site Admin
    Post count: 31211

    Do you have access to an error log?

    in reply to: Drop Down Menus Broken Front End and Back End #133501

    Paolo
    Site Admin
    Post count: 31211

    Most of the time that is due to another plugin using the Chosen library too.

    Please provide a link and admin credentials in a private reply and we will have a look.

    Thanks

    in reply to: Plug-in updates error #133497

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the events issue should be solved with the latest update.

    Yes the hosting provider should upgrade OpenSSL on your server. With the current version even Paypal transaction would probably fail on your website.

    Thanks

    in reply to: Send Invoice link not Working #133496

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’ve just tested with the only paid and confirmed invoice and it went through.

    If you are not receving the email, there could be a SMTP issue. There are several plugins that can be used to solve this: https://wpgeodirectory.com/support/search/?bbp_search=SMTP

    Let us know,

    Thanks

Viewing 15 posts - 15,091 through 15,105 (of 27,715 total)
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