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Paolo

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 27,715 total)
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  • March 24, 2020 at 10:22 pm in reply to: Banner Advertising Addon #536592

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I know developers a few days ago were ironing out the last few bugs and what was left to do, was adding our wp-ayecode-ui for the front end.

    I’m flagging this for Stiofan, he’ll give us an update tomorrow.

    Thanks

    January 24, 2020 at 6:36 pm in reply to: How do you handle a directory with both brick/mortar AND mobile businesses? #527305

    Paolo
    Site Admin
    Post count: 31206

    GeoDirectory currently doesn’t provide similar features. It was built to show where businesses are located, not the areas they serve. We have plans to build options to show areas served, but it is not something we have started developing yet and it is not something simple to build.

    Thanks

    January 24, 2020 at 6:09 pm in reply to: typo on your marketing site #527292

    Paolo
    Site Admin
    Post count: 31206

    Thanks Daniel, we fixed it.

    January 7, 2020 at 12:24 am in reply to: Prorated refund on Annual plan after Lifetime plan purchase? #524369

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    January 2, 2020 at 7:05 pm in reply to: LINKED POSTS #523740

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that widget is showing places linked to the current place, so it is not possible to easily modify it to say something else.

    Changing it to a custom field instead of the title would require customization.

    Thanks

    January 2, 2020 at 6:52 pm in reply to: Is conditional logic available in the newest version of Geo Directory? #523737

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    currently, GeoDirectory doesn’t provide any kind of conditional logic for the add listing for fields.

    Thanks

    January 2, 2020 at 6:37 pm in reply to: LINKED POSTS #523731

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m getting ERROR: The username or password you entered is incorrect. Lost your password?

    Please check the credentials and let us know once you fix them.

    Thanks

    December 27, 2019 at 8:59 pm in reply to: Refund #523215

    Paolo
    Site Admin
    Post count: 31206

    Sorry, the refund didn’t go through correctly. I issued it again and you should get the funds within a couple of days.

    Thanks for your patience

    December 21, 2019 at 7:51 pm in reply to: Refund #522707

    Paolo
    Site Admin
    Post count: 31206

    Hi, we issued a refund.

    Thank you

    December 18, 2019 at 7:34 pm in reply to: Cancel Membership and refund the amount #522249

    Paolo
    Site Admin
    Post count: 31206

    This has been taken care of. Thanks

    December 6, 2019 at 9:52 pm in reply to: No Submit/Edit button on preview screen #520350

    Paolo
    Site Admin
    Post count: 31206

    Image removed.
    Thanks

    December 6, 2019 at 3:30 pm in reply to: Refund for annual billing…. #520292

    Paolo
    Site Admin
    Post count: 31206

    Sorry about that Mary, the refund was issued on our system, but it wasn’t initiated on Stripe.com. We had to go and do it manually now. You should get it within a few days.

    Sorry for the inconvenience,

    December 5, 2019 at 10:17 pm in reply to: Duplicate subscriptions #520181

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we issued a refund.

    Always best to cancel any active subscription before buying a new one.

    Thanks

    December 3, 2019 at 2:31 am in reply to: Refund for annual billing…. #519637

    Paolo
    Site Admin
    Post count: 31206

    I couldn’t find it because it was for UsersWP. I issued a Refund now.
    Thanks

    December 3, 2019 at 2:05 am in reply to: Refund for annual billing…. #519625

    Paolo
    Site Admin
    Post count: 31206

    I refunded the 119.40, not the 45 because I can’t find that transaction. You canceled the subscription on Oct 31st so it didn’t automatically renew. As I said in my previous reply: If you have different information, please share the transaction ID for the Invoicing renewal and I’ll investigate.

    Thank you

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Viewing 15 posts - 1 through 15 (of 27,715 total)