Paolo

Thanks Matthew, the developers have been alerted.

OK I thought you had 2 users and you were using the wrong one, but that’s not the case. I see the license is still linked to the old user https://wpgeodirectory.com/support/members/dmitriy while it should now belong to your user.

I asked to Stiofan to verify where the bug is coming from and to fix your account.

We’ll let you know as soon as fixed.

Thanks for your patience and sorry for the misunderstanding.

but possibly you could do any changes through hooks and filters without needing to modify the template within the child theme. That would make it harder to update when we release one.

If you tell us what you want to do, we might point you on the right direction…

Let us know.

Thanks

Hi Larry,

no need to apologize, we are happy that the problem is solved!

Thanks

Hi Andrew,

when I try to do the search you suggest, not only I don’t get results, but the footer of your website doesn’t load, which means there is a PHP error. Do you have an error log?

If not, please provide both admin and FTP credentials and we will verify.

Thanks

Hi Tania,

you’ll need to ask for help to the Yoast support team for this.

Thanks

Hi,

your licenses are currently only activated for this URL foundation.wpcommander.net

Is that the website where you are trying to update?

If not, make sure to deactivate and reactivate the licenses to add the correct domain.

Let us know if that was it.

Thanks