__MACOSX Stylesheet is missing.

This topic contains 14 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 3 months ago.

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  • February 15, 2018 at 5:00 am #417683

    Angus McKay
    Expired Member
    Post count: 13

    I’ve just installed Geo-directory with all the addons and files etc. but I have an error stating “__MACOSX Stylesheet is missing.” does anyone know where this can be downloaded from?

    Thanks in advance.

    February 15, 2018 at 8:18 am #417697

    Kor
    Moderator
    Post count: 16516

    Hi Angus,

    Thanks for reaching us. Could you please share WP admin and FTP access in private reply, so that we could check further?

    Thanks!

    February 15, 2018 at 9:00 am #417711

    Angus McKay
    Expired Member
    Post count: 13
    This reply has been marked as private.
    February 15, 2018 at 1:06 pm #417763

    Angus McKay
    Expired Member
    Post count: 13
    This reply has been marked as private.
    February 15, 2018 at 3:09 pm #417781

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent, glad you got it working!

    hanks for letting us know 🙂

    February 17, 2018 at 3:55 am #417993

    Angus McKay
    Expired Member
    Post count: 13

    Yeah, unfortunately all of the standard pages etc. have now disappeared again. I was hopeful when it seemed like it fixed itself but it’s now back to the way it was again minus the __MACOSX style sheet issue.

    I’ve run the check pages program again and it still reports all pages as existing and formatted correctly.

    February 17, 2018 at 6:22 am #417998

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please hare a link so we can see the issue you are talking about, and also check the credentials as they are not working for me.

    February 17, 2018 at 6:30 am #418000

    Angus McKay
    Expired Member
    Post count: 13
    This reply has been marked as private.
    February 17, 2018 at 10:57 am #418014

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the user doesn’t have admin; please check and let us know.

    February 17, 2018 at 11:13 am #418021

    Alex Rollin
    Moderator
    Post count: 27815

    You can try the GD Page fix to check if your permalinks are set and restore them:

    https://wpgeodirectory.com/docs/core-tools/

    February 18, 2018 at 10:01 am #418101

    Angus McKay
    Expired Member
    Post count: 13
    This reply has been marked as private.
    February 19, 2018 at 12:43 am #418154

    Angus McKay
    Expired Member
    Post count: 13

    So I’ve found that if I switch from the whoop child theme to the main theme and back again, the page tool finally recognizes that all the pages are missing and recreates them. I don’t know enough about this to know what that means for the future though, or what caused the issue in the first place or how to stop it from randomly happening again.

    February 19, 2018 at 2:48 am #418166

    Kor
    Moderator
    Post count: 16516

    Hi Angus,

    Thanks for your reply. Unfortunately, this isn’t a known issue and is probably a server related issue. Anyway, you may contact us again if this happens again. Do you need further help?

    Thanks!

    February 19, 2018 at 3:23 am #418171

    Angus McKay
    Expired Member
    Post count: 13

    Ok cool, so if it’s a server related issue how do I go about fixing it?

    The plan is to build this up and migrate it onto our main website once it’s fully set up. We get around 15,000 unique visitors a day, so having the possibility of the entire site breaking randomly isn’t really a solution.

    February 19, 2018 at 7:16 am #418186

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    If the tool says the pages exist, it means that “a” page exists with the appropriate name.

    The plugin will not delete pages, so, you can rest assured that if you create the pages, and then set them in GD > Permalinks, the plugin will not be deleting or reassigning those pages.

    Diagnosis of server issues starts with the logs. If you discover anomalous behavior and can put a time window on it your server admin or host may be able to find record of it in the logs.

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