Address and coordinates not being saved after data imported

This topic contains 18 replies, has 4 voices, and was last updated by  Paolo 4 years, 10 months ago.

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  • June 10, 2019 at 5:11 pm #492065

    Paulo Nunes
    Expired Member
    Post count: 13

    When I installed the plugin and the addons everything worked perfectly. Then we imported data for places from a CSV (not many, about 90), and now the address and coordinates are not being saved.

    I have read some threads on this topic in the forum, and I have not found the solution:

    https://wpgeodirectory.com/support/topic/post-details-not-saving-address-category-location-etc/
    https://wpgeodirectory.com/support/topic/place-address-not-saved/
    https://wpgeodirectory.com/support/topic/address-website-etc-details-wont-save/
    https://wpgeodirectory.com/support/topic/place-address-not-saving/

    I have deactivated and activated other plugins, saved permalinks again, tested all types of configuration on GeoDirectory, alternated between Google Maps and OSM, and so on.

    Any ideas?

    June 10, 2019 at 5:58 pm #492083

    Alex Rollin
    Moderator
    Post count: 27815

    You can try commenting out any lines relating to revisions in your wp-config.php

    We can take a look and debug if that doesn’t work. Just share WP Admin and FTP so we can look into it.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    June 10, 2019 at 6:42 pm #492102

    Paulo Nunes
    Expired Member
    Post count: 13
    This reply has been marked as private.
    June 10, 2019 at 7:25 pm #492128

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 10, 2019 at 8:33 pm #492147

    Paulo Nunes
    Expired Member
    Post count: 13
    This reply has been marked as private.
    June 11, 2019 at 4:23 pm #492326

    Paolo
    Site Admin
    Post count: 31206

    sorry for keeping you waiting. I’ve alerted the developers about your ticket again and they’ll look into it asap.

    Thanks for your patience

    June 16, 2019 at 1:39 pm #493224

    Paulo Nunes
    Expired Member
    Post count: 13

    Hi there! Any updates on this matter?

    We have managed to import all places into the database (Spanish version), and most of the information remains when we edit the pages. However, some information, especially custom fields, is lost after the page is saved.

    And we can’t save the data if we enter it manually in a page (for example to create the English translations of those places).

    June 18, 2019 at 7:14 am #493546

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    June 18, 2019 at 7:36 pm #493666

    Paulo Nunes
    Expired Member
    Post count: 13
    This reply has been marked as private.
    June 19, 2019 at 12:05 am #493706

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 19, 2019 at 7:53 am #493742

    Paulo Nunes
    Expired Member
    Post count: 13
    This reply has been marked as private.
    June 19, 2019 at 10:59 pm #493888

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 20, 2019 at 8:30 am #493956

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    June 20, 2019 at 11:48 am #493985

    Paulo Nunes
    Expired Member
    Post count: 13
    This reply has been marked as private.
    June 20, 2019 at 12:24 pm #493988

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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