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Address Autofill not working

This topic contains 11 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 7 months ago.

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  • September 15, 2016 at 3:19 pm #266853

    Utsav Sarkar
    Expired Member
    Post count: 29

    I’m having the following 2 issues. Not sure if they are related:

    1) When I try to add a new listing, the Address Autofill is not working.
    2) When I try to import a bunch of listings, it creates the listing without addresses.

    All my plugins and themes are updated. PLease help!

    September 15, 2016 at 6:19 pm #266932

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials and attach a sample CSV with few of the listings that you are trying to import.

    We can’t tell what the problem could be without having a look at your settings and the file.

    Let us know,

    Thanks

    September 15, 2016 at 8:39 pm #266968

    Utsav Sarkar
    Expired Member
    Post count: 29
    This reply has been marked as private.
    September 16, 2016 at 4:47 pm #267323

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you installed the Location Manager before creating the default location, now your default location is blank.

    Please disable momentarily the location manager, set a default location and activate the location manager again.

    The reason why the CSV file is not importing is because you modified it. New columns should be added at the end of the default columns and none of the default column should be removed. Just leave them blank if you don’t need them.

    Let us know how that went,

    Thanks

    September 16, 2016 at 5:54 pm #267386

    Utsav Sarkar
    Expired Member
    Post count: 29

    I disabled Location Manager, set the default location to Toronto and re-enabled Location Manager. This didnt solve the problem. Address Autofil is still not working

    With regards to the CSV file, I tried uploading the file where columns are not modified. This still didnt work because now all the listings have the same default address (Toronto). I have attached the new file here.

    September 16, 2016 at 6:19 pm #267389

    Paolo
    Site Admin
    Post count: 31206

    Hi again,

    when creating the Google Maps API key, did you make sure all APIs were enabled?

    See the bottom of this doc: https://wpgeodirectory.com/docs/add-google-api-key/

    That’s the only thing I can think of…

    The CSV file data has some illegal characters. See image attached.

    Let me know if this helped,

    Thanks

    September 18, 2016 at 1:43 pm #268327

    Utsav Sarkar
    Expired Member
    Post count: 29

    Yes all APIs are enabled. I even created a new API and tried with that. Even that didnt solve the problem.

    Which image are you talking about? I dont see any attachment.

    September 18, 2016 at 2:07 pm #268339

    Utsav Sarkar
    Expired Member
    Post count: 29

    I have removed all illegal characters and tried re uploaing the file. Still didnt work. Attached is the file that I tried uploading.

    September 18, 2016 at 2:13 pm #268341

    Utsav Sarkar
    Expired Member
    Post count: 29

    I have another website with Geodirectory and I tried uploading the same CSV in that website and had no issues whatsoever. So I dont think there is an issue with the CSV. It has to be some setting within the website…

    September 18, 2016 at 2:25 pm #268344

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I flagged this for the developer.

    They will let us know asap.

    Thanks for your patience

    September 18, 2016 at 11:28 pm #268441

    Utsav Sarkar
    Expired Member
    Post count: 29

    Hey paolo, thanks a lot! I decided to simply abandon the current wordpress installation and create a new instance. The uploading seems to work fine in the new wordpress instance.

    However, still no luck with regards to the autofill! 🙁

    September 19, 2016 at 5:02 pm #268859

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi, can you provide new login for the new site please so i can take a look?

    Thanks,

    Stiofan

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