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Auto Updates not working

This topic contains 12 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 2 months ago.

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  • February 14, 2018 at 10:12 am #417529

    tv ab
    Expired Member
    Post count: 5

    Hi,

    Auto Updates doesn’t seem to be working for our site.

    I have filled in the correct username and tried a bunch of different licenses in the license-field. Nothing seems to be working.

    I tried filling in the license for these products: Membership, GD Dashboard, GeoDirectory Framework but none of them work.

    Help.

    February 14, 2018 at 10:12 am #417530

    tv ab
    Expired Member
    Post count: 5
    This reply has been marked as private.
    February 14, 2018 at 10:14 am #417531

    tv ab
    Expired Member
    Post count: 5
    This reply has been marked as private.
    February 14, 2018 at 10:42 am #417539

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please check the credentials, I am getting “FEL: Ogiltigt användarnamn. ”

    February 14, 2018 at 10:43 am #417540

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 14, 2018 at 12:43 pm #417555

    tv ab
    Expired Member
    Post count: 5
    This reply has been marked as private.
    February 14, 2018 at 8:24 pm #417645

    Alex Rollin
    Moderator
    Post count: 27815

    Hello, please install WP Easy Updates and check here for licensing and settings:
    https://wpgeodirectory.com/docs/installing-addons/#updates

    February 14, 2018 at 8:25 pm #417646

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 14, 2018 at 8:35 pm #417648

    Paolo
    Site Admin
    Post count: 31206

    please check now… (about display name)

    Thanks

    February 15, 2018 at 7:45 am #417691

    tv ab
    Expired Member
    Post count: 5
    This reply has been marked as private.
    February 15, 2018 at 3:15 pm #417783

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    There is a plugin conflict that is hiding some of the WP Easy Updates information.

    I will flag this for the developers to take a look.

    Incidentally, you could try disabling Non-GD Plugins. Once you deactivate the plugin causing the problem, you should see the license button show up as noted here:

    https://wpgeodirectory.com/docs/installing-addons/#updates

    I think it is probably LOco Translate, as it also shows/inserts options on the plugins page.

    Normally there is a notification to install WP Easy Updates, not sure what happened there.

    February 15, 2018 at 3:23 pm #417786

    tv ab
    Expired Member
    Post count: 5

    I tried disabling all other plugins, it didn’t work.

    Loco Translate is not the problem.

    February 15, 2018 at 4:39 pm #417794

    Alex Rollin
    Moderator
    Post count: 27815

    OK, good to know. I have flagged this for a developer to take a look. Thanks for your patience while they check into it.

    Ca you please also include FTP info?

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

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