Automatic updates not working

This topic contains 6 replies, has 4 voices, and was last updated by  Guust 5 years, 11 months ago.

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  • #432131

    lb
    Lifetime Member
    Post count: 4

    I am getting this error when I try to do automatic updates to any/all GD addons:

    “Update Failed: Download failed. Unauthorized”

    I have the latest version of the WP Easy Updates plugin installed and have tried re-entering my license keys.

    Thanks.

    #432134

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply so we can review your site.
    Thanks

    #432141

    lb
    Lifetime Member
    Post count: 4

    Re-added all of my license keys again and the updates worked except for list manager. Deleted that one since it was not active. Thanks.

    #432157

    jotomas
    Buyer
    Post count: 802

    Hi,

    Same problem here.

    Deactivating and reactivating licences did not work for me.

    Same situation as for the previous batch of GD add-ons upgrades.

    I had to resort to the plugin “Easy Theme and Plugin Upgrades” (https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/) like GD tech support did in my site for the previous batch of upgrades (https://wpgeodirectory.com/support/topic/update-failed-download-failed-unauthorized-9/).

    Best regards.

    #432176

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I can’t recreate the issue, can you please post wp-admin details so i can check?

    Thanks,

    Stiofan

    #433826

    jotomas
    Buyer
    Post count: 802
    This reply has been marked as private.
    #433890

    Guust
    Moderator
    Post count: 29970

    Please start your own topic so you can post your WP admin and URL details.
    Thanks

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