Bulk CSV Importer not working, nothing happens

This topic contains 26 replies, has 3 voices, and was last updated by  Paolo 8 years, 2 months ago.

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  • March 3, 2016 at 3:01 pm #133197

    Anthony Accetturo
    Buyer
    Post count: 76
    This reply has been marked as private.
    March 3, 2016 at 3:49 pm #133226

    Anthony Accetturo
    Buyer
    Post count: 76

    Just so you know, ive been blocking out 750 at a time and importing them here and there while I wait. Anything over 2 MB does not work so I have to reduce lines.

    March 3, 2016 at 6:27 pm #133334

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    2mb is the default PHP upload limit on most servers. Did you try increasing it and also increse timeout and max_excecution_time?

    If you don’t know how to, please ask to your hosting support.

    Let us know,

    Thanks

    March 3, 2016 at 7:01 pm #133356

    Anthony Accetturo
    Buyer
    Post count: 76

    yes, I provided you access to our settings. There all updated this is a VPS with no limits..

    This is now two separate hosts with the same issue

    March 3, 2016 at 7:10 pm #133361

    Paolo
    Site Admin
    Post count: 31206

    hi,

    please ask to your hosting provider what is set as max_upload_size in PHP.

    All servers even the most powerful has limits set by the server admin.

    Thanks

    March 3, 2016 at 7:50 pm #133377

    Anthony Accetturo
    Buyer
    Post count: 76

    http://dev.silvercensus.com/phpinfo.php

    upload_max_filesize 1024M
    post_max_size 1G

    March 3, 2016 at 7:57 pm #133381

    Anthony Accetturo
    Buyer
    Post count: 76

    I am the server admin.. There are no issues with the server, if u look at the media library and try and upload a image you will see this
    Maximum upload file size: 1 GB.

    There is a issue with the script. Has anyone ever had success with larger files?
    meaning the change are in effect and have no issues. Reguardless I will be doing a complete reinstall from scratch…

    March 3, 2016 at 8:04 pm #133412

    Paolo
    Site Admin
    Post count: 31206

    I’ve asked to Kiran to follow up.

    He’ll let you know asap.

    @kiran credentials are here: https://wpgeodirectory.com/support/topic/bulk-csv-importer-now-working/#post-131417

    Thanks

    March 3, 2016 at 8:28 pm #133418

    Anthony Accetturo
    Buyer
    Post count: 76
    This reply has been marked as private.
    March 3, 2016 at 10:33 pm #133470

    Anthony Accetturo
    Buyer
    Post count: 76
    This reply has been marked as private.
    March 4, 2016 at 8:33 am #133626

    Anthony Accetturo
    Buyer
    Post count: 76

    Ok so I have solved the issue. GEODIRECTORY has a Max File Upload settings that overrides the server. its in the general settings and its misspelled and not clear that it relates to importing listings. It should not function this way and should only over ride user uploads of images and such. its set to 2 MB by default and can cause users a lot of issues. My installation still says the licensing is wrong. At least it should prompt an ERROR to change the setting in the main settings tab.

    Maxi upload file size(in mb) [ 2 ]
    (Maximum upload file size in MB, 1 MB = 1024 KB. Must be greater then 0(ZERO), for ex: 2 )

    March 4, 2016 at 5:58 pm #134027

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ll refer your feedback to the developers.

    For licencing, you need to enter the licence keys that you find here: https://wpgeodirectory.com/support/members/accetturo/downloads/

    In GD > Auto Updates / Licensing

    Let us know if that is solved too.

    Thanks

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