Thanks for your post. I’ve just checked your Website and I’d like you to know that what you’re experiencing is very unusual. Could you please try deactivating all non-GD plugins and see if it fixes the issue you had there?
To open a new support ticket, first select the relevant forum and then click the "New Post" button. Example: You need support for the core plugin? Click on Core Plugin support and click on the "New Post" Button.