Cannot update plugins

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 2 months ago.

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  • February 26, 2019 at 11:23 pm #471348

    Paul
    Expired Member
    Post count: 29

    Hello,

    I’m trying to update 3 plugins from GD V2 and keep getting an unauthorized error. Please help 🙂

    Best regards,

    Paul

    February 27, 2019 at 4:52 am #471367

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Thanks for your post. Kindly try deactivating and activating the license code and see if it fixes the issue you had there.

    Thanks!

    March 1, 2019 at 3:46 pm #471900

    Paul
    Expired Member
    Post count: 29

    Hi Kor,

    I deactivated and reactivated the license in EXTENSIONS / MEMBERSHIPS… I have a year memebership with access to all plugins and themes.

    Is there anywhere else to enter individual licenses?

    After doing what I did, I still cannot do updates.

    Best regards,

    Paul

    March 1, 2019 at 4:13 pm #471906

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Thanks for your reply. Could you possibly share your Website WP admin access here in private reply so that we could check this out for you?

    Thanks!

    March 1, 2019 at 6:37 pm #471938

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    if you have changed the URL or added SSL to your site then you may need to deactivate and then reactivate licenses on the site.

    The license is added on the Plugins page on your site, as explained here:
    https://wpgeodirectory.com/docs-v2/addons/installing-addons/#licensing

    I tried it with custom post types and it worked fine.

    March 1, 2019 at 9:01 pm #471972

    Paul
    Expired Member
    Post count: 29

    Hello Kor & Alex,

    Updates are now working after updating license keys on the plugins page. Deactivate and reactivate did the trick.

    Thanks!

    Paul

    March 2, 2019 at 12:01 am #471987

    Alex Rollin
    Moderator
    Post count: 27815

    Great! Glad to hear it!

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