Can't auto find location when adding new event/place

This topic contains 8 replies, has 2 voices, and was last updated by  Edgar Bernal 4 years, 6 months ago.

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  • November 19, 2019 at 4:05 pm #517794

    Edgar Bernal
    Full Member
    Post count: 52

    When adding a new event or place, it can’t auto find location and it’s not able to save it.

    Errors:
    Sorry, unable to load Maps API.

    Sorry, no records were found. Please adjust your search criteria and try again.

    API is set in settings section.

    November 19, 2019 at 6:08 pm #517823

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    were maps working before?
    Have you setup billing, if you are using Google?

    You can find our guide to setup of your Google key here:
    https://wpgeodirectory.com/docs-v2/integrations/google/

    Have you checked the console on the page? It should show you an error to give you more information.
    If you would share a link to the page we can read that error for you.

    November 20, 2019 at 1:02 am #517871

    Edgar Bernal
    Full Member
    Post count: 52
    This reply has been marked as private.
    November 20, 2019 at 5:52 pm #517982

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 20, 2019 at 7:21 pm #517995

    Edgar Bernal
    Full Member
    Post count: 52
    This reply has been marked as private.
    November 20, 2019 at 9:14 pm #518005

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 20, 2019 at 9:23 pm #518012

    Edgar Bernal
    Full Member
    Post count: 52
    This reply has been marked as private.
    November 20, 2019 at 9:29 pm #518015

    Alex Rollin
    Moderator
    Post count: 27815

    Ah, there are error on the page I linked and this one as well.
    On the backend page there is an error from the ‘apply-online’ plugin. Try disabling that and other non-GD plugins to see if it fixes the issue.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    November 20, 2019 at 9:50 pm #518017

    Edgar Bernal
    Full Member
    Post count: 52

    Awesome! Thanks for the quick response!

    I disabled the plugin and it’s working again!

    Regards,
    RLNC Team

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