can't see review

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: reviews

Author

Posts
July 15, 2018 at 10:17 am #438513

Carin Handsun
Expired Member

Post count: 178

Hello, you have been so helpful and I am very appreciative, I do have another question, I was able to get my review section enabled by enabling comments, and placed a review but all that shows in the Review area are the stars, not the actual the review, any ideas?

July 15, 2018 at 11:16 am #438516

Guust
Moderator

Post count: 29970

Please post your URL and WP admin details in a private reply and we will have a look at your settings.

Also include the URL of the listing with a review.

Thanks

July 15, 2018 at 1:23 pm #438525

Carin Handsun
Expired Member

Post count: 178

This reply has been marked as private.

July 15, 2018 at 1:32 pm #438528

Guust
Moderator

Post count: 29970

I can see the review … ?

Great work by Carin and her team, I use her services for all my internet stuff!!

July 15, 2018 at 2:14 pm #438529

Carin Handsun
Expired Member

Post count: 178

Where do you see it I have checked on 3 browsers in the Reviews tab and all i see is stars

July 15, 2018 at 2:21 pm #438530

Kor
Moderator

Post count: 16516

This reply has been marked as private.

July 15, 2018 at 3:03 pm #438534

Guust
Moderator

Post count: 29970

Please turn off your multiple caching plugins. See also https://wpgeodirectory.com/docs/known-issues/#cacheplugins

July 15, 2018 at 3:37 pm #438536

Carin Handsun
Expired Member

Post count: 178

yes you have to login at the bottom login, I have to fix this, when i changed permalinks, Login page in GD, it broke my Original Login, my dev is on it tomorrow, thanks!!

July 15, 2018 at 3:49 pm #438537

Carin Handsun
Expired Member

Post count: 178

done

July 15, 2018 at 5:20 pm #438539

Guust
Moderator

Post count: 29970

And after refreshing the page, you still have a problem?

July 15, 2018 at 6:53 pm #438543

Carin Handsun
Expired Member

Post count: 178

still cannot see review and on that listing the Related Listing tab disappeared too(shows on all over Listings I checked). Also why does the url stay stuck on the location, if I click another Category after clicking on this Listing which is in Reddick, then it only wants to show me listings in Reddick. Not sure what setting would create that behavior? I have to click to a regular page, then revisit the categories to get out of the location funnel?

July 15, 2018 at 7:48 pm #438544

Guust
Moderator

Post count: 29970

Ok, it seems there is a plugin conflict.
Please update WP and all your plugins first.
Then deactivate your non-GD plugins one by one until you find the problem.
Start with any plugin thst hooks into the WP comment system.
https://wpgeodirectory.com/docs/known-issues/

If there are no related listings then the related listing tab will not show.

Let us know.

July 15, 2018 at 11:21 pm #438553

Carin Handsun
Expired Member

Post count: 178

I disabled the options in the General tab of multirating and the comments appeared.

Thank you anyway for your help!

July 16, 2018 at 6:33 am #438579

Kor
Moderator

Post count: 16516

Hi Carin,

Thanks for your reply. That’s not the correct settings. You need to first update all your GD plugins by installing this plugin. https://wpgeodirectory.com/docs/installing-addons/#updates . Then, enable the options you disabled and let us know if it works.

Thanks!

July 16, 2018 at 4:41 pm #438670

Carin Handsun
Expired Member

Post count: 178

Done and yes now it works, thanks again for all your help!
Author

Posts