can't see review

This topic contains 14 replies, has 3 voices, and was last updated by  Carin Handsun 5 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • July 15, 2018 at 10:17 am #438513

    Carin Handsun
    Expired Member
    Post count: 178

    Hello, you have been so helpful and I am very appreciative, I do have another question, I was able to get my review section enabled by enabling comments, and placed a review but all that shows in the Review area are the stars, not the actual the review, any ideas?
    2018-07-15_0614

    July 15, 2018 at 11:16 am #438516

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will have a look at your settings.

    Also include the URL of the listing with a review.

    Thanks

    July 15, 2018 at 1:23 pm #438525

    Carin Handsun
    Expired Member
    Post count: 178
    This reply has been marked as private.
    July 15, 2018 at 1:32 pm #438528

    Guust
    Moderator
    Post count: 29970

    I can see the review … ?

    Great work by Carin and her team, I use her services for all my internet stuff!!

    July 15, 2018 at 2:14 pm #438529

    Carin Handsun
    Expired Member
    Post count: 178

    Where do you see it I have checked on 3 browsers in the Reviews tab and all i see is stars

    July 15, 2018 at 2:21 pm #438530

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    July 15, 2018 at 3:03 pm #438534

    Guust
    Moderator
    Post count: 29970

    Please turn off your multiple caching plugins. See also https://wpgeodirectory.com/docs/known-issues/#cacheplugins

    July 15, 2018 at 3:37 pm #438536

    Carin Handsun
    Expired Member
    Post count: 178

    yes you have to login at the bottom login, I have to fix this, when i changed permalinks, Login page in GD, it broke my Original Login, my dev is on it tomorrow, thanks!!

    July 15, 2018 at 3:49 pm #438537

    Carin Handsun
    Expired Member
    Post count: 178

    done

    July 15, 2018 at 5:20 pm #438539

    Guust
    Moderator
    Post count: 29970

    And after refreshing the page, you still have a problem?

    July 15, 2018 at 6:53 pm #438543

    Carin Handsun
    Expired Member
    Post count: 178

    still cannot see review and on that listing the Related Listing tab disappeared too(shows on all over Listings I checked). Also why does the url stay stuck on the location, if I click another Category after clicking on this Listing which is in Reddick, then it only wants to show me listings in Reddick. Not sure what setting would create that behavior? I have to click to a regular page, then revisit the categories to get out of the location funnel?

    July 15, 2018 at 7:48 pm #438544

    Guust
    Moderator
    Post count: 29970

    Ok, it seems there is a plugin conflict.
    Please update WP and all your plugins first.
    Then deactivate your non-GD plugins one by one until you find the problem.
    Start with any plugin thst hooks into the WP comment system.
    https://wpgeodirectory.com/docs/known-issues/

    If there are no related listings then the related listing tab will not show.

    Let us know.

    July 15, 2018 at 11:21 pm #438553

    Carin Handsun
    Expired Member
    Post count: 178

    I disabled the options in the General tab of multirating and the comments appeared.
    2018-07-15_1917
    Thank you anyway for your help!

    July 16, 2018 at 6:33 am #438579

    Kor
    Moderator
    Post count: 16516

    Hi Carin,

    Thanks for your reply. That’s not the correct settings. You need to first update all your GD plugins by installing this plugin. https://wpgeodirectory.com/docs/installing-addons/#updates . Then, enable the options you disabled and let us know if it works.

    Thanks!

    July 16, 2018 at 4:41 pm #438670

    Carin Handsun
    Expired Member
    Post count: 178

    Done and yes now it works, thanks again for all your help!

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket