Categories not updated after updating listings

This topic contains 31 replies, has 4 voices, and was last updated by  gnhinc 4 years, 3 months ago.

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  • January 31, 2020 at 8:05 am #528167

    gnhinc
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    January 31, 2020 at 8:11 am #528168

    Kiran
    Moderator
    Post count: 7069

    You can delete listings from Backend Places list. This will not affect plugin settings.

    Kiran

    February 2, 2020 at 1:21 am #528403

    gnhinc
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    Post count: 32

    Ok when trying to re-import listings via the Directory Converter. I’m getting this error readout at the last step:

    GeoDirectory Converter
    We could not connect to the server. Please try again.

    Finished importing users…
    Finished importing products…
    There are no discount codes in your PhpMyDirectory installation. Skipping…
    Importing categories
    Finished importing categories…

    —-
    I contacted my hosting support and they replicated the issue but said:

    “The process fails at the final stage with error “We could not connect to the server”. However, I am unable to see any errors regarding this on server error logs.

    I would suggest you contact the support of ‘GeoDirectory’ and ask them about the issue. They should shed some light on this issue. There may be some licensing issue, but I am not sure.”

    Any help is appreciated on the issue.
    -Neal

    February 3, 2020 at 11:25 am #528492

    Kiran
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    Post count: 7069
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    February 3, 2020 at 3:10 pm #528529

    gnhinc
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    Post count: 32
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    February 4, 2020 at 6:14 am #528658

    Kiran
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    Post count: 7069
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    February 4, 2020 at 6:52 am #528663

    gnhinc
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    February 4, 2020 at 7:30 am #528668

    gnhinc
    Full Member
    Post count: 32

    Let me know if you need anything else. I’ll be up late my time.

    February 4, 2020 at 9:05 am #528678

    gnhinc
    Full Member
    Post count: 32

    Its 3 am my time, I’ll try to stay up another hour. Please don’t forget me.

    February 4, 2020 at 10:07 am #528690

    Kiran
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    Post count: 7069
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    February 4, 2020 at 10:17 am #528694

    gnhinc
    Full Member
    Post count: 32

    Ok…TY

    February 4, 2020 at 12:17 pm #528701

    Kiran
    Moderator
    Post count: 7069

    Hi @gnhinc,

    Conversion is successful from phpMyDirectory to GeoDirectory.

    Please check and let us know.

    Kiran

    February 5, 2020 at 6:02 am #528850

    gnhinc
    Full Member
    Post count: 32

    Hi Kiran,

    Everything looks like it got imported! …TY

    I’ve already gone through a few of the listings and they are saving correctly but it looks like the Places Categories (mainly ‘Tank Transport Product-Service Directory’ sub-categories) and Packages got imported twice or again or something.

    Is there anyway to combine them without a re-import or risking causing problems?

    February 5, 2020 at 8:12 am #528861

    Kiran
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    Post count: 7069
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    February 5, 2020 at 8:27 am #528862

    gnhinc
    Full Member
    Post count: 32
    This reply has been marked as private.
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