Category Issue Bug

This topic contains 35 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 5 months ago.

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  • November 23, 2017 at 8:02 pm #406542

    Alex Rollin
    Moderator
    Post count: 27815

    That’s a very good thing to know!

    November 26, 2017 at 8:46 am #406831

    Scott Toepfer
    Full Member
    Post count: 173

    Hello Again –

    I’m setting a few places on “ultimate” package with multiple categories, then letting expire/downgrade so it only has one category. When I bump it up to “ultimate” again, all the contact and social media is there, but the category stays at one. It is the default one that it was set at when it had three.
    Is it supposed to auto-replenish the two other categories when it’s upgraded again or must we do that manually?

    Thank you much.

    November 26, 2017 at 2:13 pm #406852

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Interesting!

    Yes, the expected behavior is that the categories are hidden by the package downgrade should be made visible again. They should not have been removed.

    Do you have one or two test links to share? And then, please share updated/verified WP Admin and FTP again and we will take a look when we get back to the office this next week.

    November 30, 2017 at 1:07 pm #407610

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Is this still an issue?

    December 4, 2017 at 2:43 am #408074

    Scott Toepfer
    Full Member
    Post count: 173

    Hello Alex, Sorry for the late reply. It does not appear to be an error anymore.

    Thank you for the follow up.

    Scott

    December 4, 2017 at 1:52 pm #408154

    Alex Rollin
    Moderator
    Post count: 27815

    Great, glad to hear it, thanks

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