We are having an issue that when we claim a listing for a place, it doesnt seem to be updating the number in the backend. I can see that the claim listing is getting added when I click pending claims. Please see attached a screenshot.
Your help will be appreciated, please note we are using ninja forms for the claim form because the client wanted an extra feature to uplaod a file to the form on submission. Please can you advise of how we can get this fixed?
Thanks for your post. We’ll have to investigate this further on your end. Before we do that, could you make sure that you’ve updated all GD plugins? If not, please share your Website WP admin access here in private reply.
As mentioned before, we have updated the plugins and versions but we are still experiencing the same problems with the numbers updating? please can you advise. We have an updated version of our site running locally.
To open a new support ticket, first select the relevant forum and then click the "New Post" button. Example: You need support for the core plugin? Click on Core Plugin support and click on the "New Post" Button.