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Conflict w/Disqus Comments

This topic contains 35 replies, has 6 voices, and was last updated by  HelloYoga 8 years, 8 months ago.

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  • September 22, 2014 at 5:46 pm #16165

    jonahcoyote
    Expired Member
    Post count: 89

    Hello,

    The Disqus comments system does not work with GD activated. As soon as I deactivate Disqus works again. Would someone be willing to please look into this?

    I’ll post admin/FTP details below.

    Thanks,
    Jonah

    September 22, 2014 at 5:47 pm #16166

    jonahcoyote
    Expired Member
    Post count: 89
    This reply has been marked as private.
    September 22, 2014 at 6:59 pm #16170

    Paolo
    Site Admin
    Post count: 31206

    Using Disqus the entrie review system would become meaningless.

    Sure you want to do that?

    September 22, 2014 at 7:00 pm #16171

    jonahcoyote
    Expired Member
    Post count: 89

    Well we’re using Disqus for our regular blog posts and it’s not working with GD enabled…

    September 22, 2014 at 7:02 pm #16172

    Paolo
    Site Admin
    Post count: 31206

    You’ll have to choose anyway, because I don’t think you can selectively use it only on blog posts and use the regular comments on all othr post types.

    Or disqus provides that option?

    September 22, 2014 at 7:37 pm #16174

    jonahcoyote
    Expired Member
    Post count: 89

    Oh so I just need to make it so it doesn’t try to load Disqus in other post types? There’s no option in the plugin but can probably hack it. How is that causing a conflict and making it so Disqus doesn’t load for regular blog posts though?

    September 22, 2014 at 7:45 pm #16175

    Paolo
    Site Admin
    Post count: 31206

    I wasn’t saying that loading just for posts would solve the conflict. I was just saying that even if we solve the conflict, you still will have to hack the plugin to be used only on Posts.

    I’m looking into it.

    September 22, 2014 at 7:51 pm #16176

    jonahcoyote
    Expired Member
    Post count: 89

    Ahhh I see. Thanks paolo!

    September 22, 2014 at 9:08 pm #16179

    Paolo
    Site Admin
    Post count: 31206

    Hi Again,

    I need a php errorlog. I couldn’t find it on your server, can you give me access to it?

    p.s.
    I’ve installed Query Monitor (only admin users can see queries below the page) to troubleshoot the thumb in preview page not appearing and disabled w3t cache
    and the ajax thumb plugin.

    Once finished we can’t deactivate query monitor and reactivate the other plugins.

    September 22, 2014 at 9:41 pm #16183

    jonahcoyote
    Expired Member
    Post count: 89

    Hey paolo,

    I’m having Mac issues and can’t modify my wp-config at the moment. Do you want to go ahead and enable logs with the following code:

    

    @ini_set('log_errors', 1);
@ini_set('display_errors', 0); /* enable or disable public display of errors (use 'On' or 'Off') */
@ini_set('error_log', dirname(__FILE__) . '/wp-content/logs/php-errors.log'); /* path to server-writable log file */
@ini_set( 'error_reporting', E_ALL ^ E_NOTICE ); /* the php parser to  all errors, excreportept notices.  */
    

    Let me know if you need anything else.
    

    Thanks,
    
Jonah
    

		
	
    


    

			
				

    

	
    

		September 22, 2014 at 10:20 pm

		
		#16198

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31206
    
	
    

	
    

		
		
    Hi again,
    

    i tried already, but my ftp user doesn’t have permission to edit that file.
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		September 22, 2014 at 11:06 pm

		
		#16199

		
		
		
	
    


    


    

	
    

		
		
    jonahcoyote
    Expired Member
    
		
		
     Post count: 89
    
	
    

	
    

		
		
    Hey paolo,
    

    I added the debug enabling code to wp-config but it doesn’t seem to be creating the file. We’re on Websynthesis and I’ve put in a ticket to try and find out how to enable PHP debugging. I’ll let you know as soon as I have it.
    

    Thanks,
    
Jonah
    

		
	
    


    

			
				

    

	
    

		September 22, 2014 at 11:43 pm

		
		#16203

		
		
		
	
    


    


    

	
    

		
		
    jonahcoyote
    Expired Member
    
		
		
     Post count: 89
    
	
    

	
    

		
		
    Ok, debug log is now in wp-content! Let me know if you need anything else.
    

    – Jonah
    

		
	
    


    

			
				

    

	
    

		September 23, 2014 at 8:35 pm

		
		#16320

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31206
    
	
    

	
    

		
		
    Hi again,
    

    I installed disqus in one of our test website to have a look on a clean install and it doesn’t work either, but it doesn’t logs any kind of error. Not php, not js which was what I was expecting.
    

    I have to flag this for the developers to see if there is any solution. It may take a while though.
    

    Thx for your patience.
    

		
	
    


    

			
				

    

	
    

		September 23, 2014 at 10:22 pm

		
		#16332

		
		
		
	
    


    


    

	
    

		
		
    jonahcoyote
    Expired Member
    
		
		
     Post count: 89
    
	
    

	
    

		
		
    Hi paolo,
    

    Thanks for your reply and looking into this. I’m trying to come up with a solution from my end too…
    

    Here are some links that may offer some clues:
    
http://www.best2know.info/disqus-comments-working-thesis-2/
    
https://help.disqus.com/customer/portal/articles/472005-wordpress-troubleshooting
    

    Regards,
    
Jonah
    

		
	
    


    

			
		
	
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