Conversion seemed to work but front page shows no listings

This topic contains 61 replies, has 5 voices, and was last updated by  Stiofan O’Connor 6 years, 10 months ago.

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  • #374315

    broski
    Expired Member
    Post count: 61

    Good day

    The Developers are not coming back to me and I really need this phone number moved to a better position on a phone (mobile device). I am not good with CSS or coding etc.

    Tell me is it possible to move the “Special Offers Tab” to just above the virtual tour and under the slide show in the snippet you made me that you moved the video to under the slide show and rename it to phone?

    Then I can put the phone number in there and have it an an okay place which will be more mobile friendly?

    I really need it to be mobile friendly as the old Geo Theme used to have a contact us button that popped up above the listing name on a mobile device which was great and made it mobile friendly but this conversion puts the number right at the bottom and people will not return to our directory if it is so difficult to find the number.

    Please advise as the developers are not coming back to me at all and it has been over a week – I am losing hits on my directory as I do not want to promote it due to the fact that it is not as user friendly as it used to be.

    I hope you can help?

    Kind Regards

    Broski

    #374409

    Giri
    Expired Member
    Post count: 3155
    This reply has been marked as private.
    #374443

    broski
    Expired Member
    Post count: 61

    HI thank you,

    I did not think you would do it directly for me, what has happened is that the site you changed it on was a test site (the one to test the conversion from Geo Theme to GeoDirectory) … I actually just finished the transfer over to the final official site on Tuesday, I spent Yesterday testing the final site and I am actually going to go and delete the broskitest site today as all is working fine on the official site.

    I thought maybe support would just come back and tell me yes or no. I am so sorry I did not think it would be changed for me straight away and did not mean to waste anyones time…

    I went to go and look on the test site and it is perfect the way you did it! THANK YOU – YOU ARE AWESOME!! It works great on a phone now.

    Is there any way that I can ask you to do it on the proper site for me? or tell me how to go and do it on the proper site.. It is the same login details (user and password) on the proper site the domain is just http://www.bizlistings.co.za

    Thank You Once Again Giri – you really have made my day – year – life!

    #374446

    Giri
    Expired Member
    Post count: 3155
    This reply has been marked as private.
    #374489

    broski
    Expired Member
    Post count: 61

    Thank you! Really Appreciate it!

    Kind Regards

    Broski

    #374537

    Giri
    Expired Member
    Post count: 3155

    You are welcome.

    #374622

    broski
    Expired Member
    Post count: 61

    HI,

    is there a way to make my paying customers listings take priority when people search for a category on my directory.

    currently it seems to be like my free listings are taking priority and I would like my paid listings to pop up first if there are any in that specific topic.

    For instance I searched chicken and Nandos & Giramundo are paid listings but they only show up in the 3rd page while the free listings are taking priority on the first page of the search results.

    Also is there a way to make more than 6 items appear on the search result page?

    Kind Regards

    Broski

    #374632

    Paolo
    Site Admin
    Post count: 31206

    To add more than 6 results to your search pages, go to Settings >> Reading and increase the Blog post show at most value.

    I cannot test your website for the search issue because I get access denied…

    Let us know,

    Thanks

    #374726

    broski
    Expired Member
    Post count: 61
    This reply has been marked as private.
    #374730

    broski
    Expired Member
    Post count: 61

    HI have just checked – please use http://bizlistings.co.za

    – there seems to be a security block by one of the plugins on the site on http://www.bizlistings.co.za,
    not sure where or how this is happening will try to figure it out…

    Kind Regards

    Broski

    #374746

    broski
    Expired Member
    Post count: 61

    HI, tell me, is there any place in the GeoDirectory plugin that would be affecting my domains access?

    my DNS is setup correctly and so a plugin is preventing people from accessing my domain at http://www.bizlistings.co.za

    bizlistings.co.za is working but when you put the www in front of it, it says access denied. My hosting company has tested things on the server’s side and everything is setup correctly (DNS) so it must be a plugin that is causing it.

    I went to deactivate the latest plugins I installed and deleted many that I was not using or was not necessary but it is still denying access to http://www.bizlistings.co.za.

    Can it maybe be one of the GeoDirectory plugins and if so is there a place to go and add the setting to allow for the www?

    Kind Regards

    Broski

    #374787

    Paolo
    Site Admin
    Post count: 31206

    Hi GeoDirectory doesn’t include any code that would cause that. Normally that’s caused by server configuration, not by the application.

    Safest thing would be to disable all plugins to check if the problem goes away or not, if it doesn’t, insist with the hosting provider.

    Let us know when it is solved,

    Thanks

    #379756

    broski
    Expired Member
    Post count: 61

    Good day

    I use Virtual Tours (in the place of the video) on our Directory : http://www.bizlistings.co.za

    Everything was working perfectly but suddenly the virtual tours are not showing on Ipads anymore. It stopped working on iphones for a little while and now it works on the iphone again but still not on an ipad after I did the updates.

    Is there a reason for this linked to the directory theme, as I did the updates?

    Regards

    broski

    #379826

    Giri
    Expired Member
    Post count: 3155

    After every update, you need to clear booster cache. Try clearing booster cache and check whether it fixes your problem or not.

    #381867

    broski
    Expired Member
    Post count: 61

    Good day

    I did the above and it seemed to work for about a few days and now it is doing it again? I have tried clearing the cache multiple times bit it is still not working.

    It is not even showing on my Computer either? Please see attached image.

    I also find that when I add a listing and go through to preview the listing the preview page does not work – please see attached image.

    Please advise as people are paying to be on our directory and this is a big problem due to the fact that our entire marketing is based on Virtual Tour Business Directory.

    Not sure why this is happening as everything was working perfectly for about the first month.

    Kind Regards

    Broski

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