Thanks for your post. Are you trying to import listings with different cities/countries/regions? If you are, you need to install the “Location Manager” addon https://wpgeodirectory.com/downloads/list-manager/ . If not, share your CSV file and your WP admin access in private reply and I’ll check on it.
Please rpurchase a membership or login with the email address of your current membership, and then post your WP admin details in a private reply so we can investigate all your settings.
Support for Free Users (non members) is provided for websites where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.
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How to add a new support ticket
To open a new support ticket, first select the relevant forum and then click the "New Post" button.
Example: You need support for the core plugin? Click on GeoDirectory Core Plugin support and click on the "New Post Button".