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Events custom post type broken on my website

This topic contains 18 replies, has 4 voices, and was last updated by  Alex Rollin 4 years, 12 months ago.

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  • June 3, 2019 at 3:42 am #490513

    stepoutbuffalo
    Buyer
    Post count: 260

    Hi Support Team,
    The events single page has broken when I updated GeoDirectory plugin (GeoDirectory Advanced Search Filters, GeoDirectory Claim Listings, GeoDirectory Custom Post Types, GeoDirectory Events)

    June 3, 2019 at 7:21 am #490541

    Kor
    Moderator
    Post count: 16516

    Hi stepoutbuffalo,

    Thanks for your post. Kindly share both WP and FTP access here in private reply and we’ll troubleshoot this further for you.

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    June 3, 2019 at 7:37 am #490544

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    June 3, 2019 at 8:42 am #490552

    Alex Rollin
    Moderator
    Post count: 27815

    I cannot login, getting invalid username error

    Have you tried resaving permalinks?
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/#404

    It looks like I can’t get to the login page, it keeps sending me to the live site, where the login doesn’t work.

    Please check and let us know.

    June 3, 2019 at 2:23 pm #490611

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    June 3, 2019 at 9:12 pm #490670

    Alex Rollin
    Moderator
    Post count: 27815

    I have flagged your topic for the developers to take a look.

    Thanks,

    A

    June 4, 2019 at 10:16 am #490746

    Naveen Giri
    Moderator
    Post count: 1559

    @stepoutbuffalo login details are not valid.
    can you please provide valid login credentials.

    June 4, 2019 at 10:36 am #490751

    stepoutbuffalo
    Buyer
    Post count: 260

    Sorry, Please don’t work on my website. You lost my settings and database

    June 4, 2019 at 10:57 am #490760

    Naveen Giri
    Moderator
    Post count: 1559

    Ok, I will try to reproduce it on my local.
    can you send me status detail. Please check screenshot.

    June 4, 2019 at 1:56 pm #490781

    stepoutbuffalo
    Buyer
    Post count: 260

    [gd_listings post_type=”gd_event” event_type=”upcoming” post_number=”9″ category=”16909, 16907, 16984″ with_pagination=”0″ layout=”3″]

    And this shortcode does not work on my website.

    June 4, 2019 at 3:19 pm #490802

    Naveen Giri
    Moderator
    Post count: 1559

    @stepoutbuffalo
    1. I am not able to reproduce the event page issue on localhost setup. It seems site specific issue.
    I will need site access for checking it.
    if you worried about settings. You can create a test site for me.

    2. About second issue related to shortcode. seems the shortcode you have mentioned above have improper double quotes character.
    maybe you have copied from somewhere.

    please try this shortcode. it should work for you.
    [gd_listings post_type=”gd_event” event_type=”upcoming” post_number=”9″ category=”16909, 16907, 16984″ with_pagination=”0″ layout=”3″]

    We also have shortcode builder in backend for creating shortcodes.
    https://wpgeodirectory.com/docs-v2/geodirectory/shortcode-builder/

    June 4, 2019 at 3:32 pm #490805

    Naveen Giri
    Moderator
    Post count: 1559

    ohh, it seems like this editor creating those improper quotes.

    Please can you try the shortcode builder for creating shortcode.
    https://wpgeodirectory.com/docs-v2/geodirectory/shortcode-builder/

    shortcode for events listings seems working fine on my end.

    June 5, 2019 at 1:51 am #490898

    stepoutbuffalo
    Buyer
    Post count: 260

    The shortcode is correct. I’m sure. But it still not working. Please check it
    [gd_listings post_type=”gd_event” event_type=”upcoming” post_number=”9″ category=”16899, 16948, 16926″ with_pagination=”0″ layout=”3″]

    June 5, 2019 at 4:30 am #490915

    stepoutbuffalo
    Buyer
    Post count: 260

    after update plugin v1 to v2
    1. [gd_listings] shortcode is not working
    2. Lost sidebar widget in Appearance -> Widget (it show: (Not in use by current theme))
    3. All post of gd_place go to the trash
    4. event single page broken (it show: The site is experiencing technical difficulties.)

    June 5, 2019 at 4:46 am #490916

    stepoutbuffalo
    Buyer
    Post count: 260

    And WORDPRESS DATABASE ERROR: [UNKNOWN COLUMN ‘WP_GEODIR_EVENT_SCHEDULE.EVENT_DATE’ IN ‘WHERE CLAUSE’]

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