Featured Expiration Notifications Missing

This topic contains 22 replies, has 4 voices, and was last updated by  Ron Lenox 7 years, 7 months ago.

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  • September 21, 2016 at 9:19 pm #270751

    Ron Lenox
    Buyer
    Post count: 230

    All I know is that no-one is receiving any notifications.

    Take a look at the attached screen shot. This featured ad was to expire on 9/9/2016. It should have downgraded to a free ad. It is still featured and says that it is “overdue.” You go that right! LOL

    She did not get a notice and neither did I.

    September 21, 2016 at 10:16 pm #270808

    Paolo
    Site Admin
    Post count: 31206

    Hi Ron,

    the Crons on your server were still not working as tested by Giri and reported on this topic on September 13th. Did you ru the utility in GD Tools to run the expiry check after that the Cron were fixed on your server?

    That should bring everything back to normal. You should receive notification now and in the future for listing that will expire from now, as the cron have been fixed.

    Let us know,

    September 22, 2016 at 1:40 pm #271147

    Ron Lenox
    Buyer
    Post count: 230

    I do not see an “expiry check’ in tools. See attached.

    September 22, 2016 at 3:08 pm #271277

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you will find it in GeoDirectory >> GD Tools.

    Thanks

    September 22, 2016 at 9:09 pm #271493

    Ron Lenox
    Buyer
    Post count: 230

    I found it and ran the expiry check. Sure hope it works! Will let you know.

    Ron Lenox

    September 24, 2016 at 6:45 pm #272682

    Ron Lenox
    Buyer
    Post count: 230

    I still do not have any notifications and featured listings are showing as “overdue.” The “overdue” listings are still being featured.

    Listings are not expiring – clients are getting featured ads for free.

    Please see the attched screen captures.

    September 26, 2016 at 3:42 pm #273191

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Ron,

    GD>Prices & Payments>General>Enable expiry process?
    This was not enabled… I enabled it and rand the expire check, it seems to have resolved it.

    Thanks,

    Stiofan

    September 26, 2016 at 3:51 pm #273194

    Ron Lenox
    Buyer
    Post count: 230

    Thanks SO MUCH! I am getting them now.

    Ron Lenox

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