From dev site to live site. Now we can't update plugins

This topic contains 5 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

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  • September 19, 2019 at 7:49 am #509102

    Wanda Dunnet
    Full Member
    Post count: 18

    Hi there
    We’ve recently gone live with our site (narrabrinow.com.au). The various GeoDirectory plugins were licensed on the Dev site (narrabrinow.tiemens.com.au). We’ve got the licence key installed on the new site but keep getting a message “Update failed: (more info )- Download failed. Unauthorized.”

    September 19, 2019 at 8:01 am #509109

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    you will need to deactivate and reactive the license keys:
    https://wpgeodirectory.com/docs-v2/addons/installing-addons/#url-change

    September 20, 2019 at 1:07 am #509273

    Wanda Dunnet
    Full Member
    Post count: 18

    The dev site is no longer installed. Could you please deactivate it manually?

    September 20, 2019 at 6:51 am #509292

    Alex Rollin
    Moderator
    Post count: 27815

    You can do that through the settings options on this site. Instructions are in the next section after what I linked above.

    September 20, 2019 at 7:51 am #509300

    Wanda Dunnet
    Full Member
    Post count: 18

    ? Setting options on geodirectory or our site?

    September 20, 2019 at 8:21 am #509319

    Alex Rollin
    Moderator
    Post count: 27815

    https://wpgeodirectory.com/docs-v2/addons/installing-addons/#url-change

    Please see the section about Single site license at this link

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