gd updates subscription problem

This topic contains 2 replies, has 2 voices, and was last updated by  Mark Wolf 4 years, 3 months ago.

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  • January 29, 2020 at 6:03 pm #527915

    Mark Wolf
    Expired Member
    Post count: 100

    Hello dear support team.

    wanted to update the new plugins today.

    Get the message not authorized.

    I had a 4 month membership until end of December
    I’ve been subscribing for a year before the end of it. Can you please see what’s stuck?

    I am always asked to subscribe again.

    Thank you very much – Mark

    January 29, 2020 at 6:25 pm #527921

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    If you changed membership you probably have new license keys.

    Try deactivating the current license key, and inserting the new key from /your-account/ here on this site.

    https://wpgeodirectory.com/docs-v2/addons/installing-addons/

    January 29, 2020 at 9:34 pm #527961

    Mark Wolf
    Expired Member
    Post count: 100

    Hello Alex,

    solved 😉

    That was the hint i needed – all plug ins are reactivated now with the news license keys and updated.

    Thank you very much – kind regards – Mark

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