[gd_claim_post] not working

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #512377

    BPO Leader
    Expired Member
    Post count: 21

    Hi,

    I’m trying to add [gd_claim_post] to the GD Details page, but it is not working properly. It used to work before but now it doesn’t.

    #512386

    Alex Rollin
    Moderator
    Post count: 27815

    Is the Claimed field added to the CPT?
    Set to active?
    Unchecked on the listing?
    https://wpgeodirectory.com/docs-v2/addons/claim/

    If we need to check the settings please write back with WP Admin credentials in a private reply.

    #512391

    BPO Leader
    Expired Member
    Post count: 21
    This reply has been marked as private.
    #512489

    Alex Rollin
    Moderator
    Post count: 27815

    You have set the claimed field as default checked. It must be left default unchecked. Once you update that try editing a listing and make sure the field is unchecked. If you don’t see the field make sure it has not been excluded from the Price packages. Save the listing with the value unchecked and the Claim Post button should show up.

Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket