Geodirectory as plugin creating issue in login

This topic contains 9 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 4 months ago.

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  • January 31, 2018 at 6:01 am #415083
    January 31, 2018 at 9:06 am #415102

    Kor
    Moderator
    Post count: 16516

    Hi piyush,

    Please share both WP and FTP access in private reply and we’ll investigate this on our end.

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    Thanks!

    January 31, 2018 at 3:24 pm #415174

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    also a note:

    Check to be sure you have disabled GD > General > Allow user to see wp-admin area

    February 2, 2018 at 4:50 am #415524

    piyush jaiswal
    Free User
    Post count: 224
    This reply has been marked as private.
    February 2, 2018 at 5:02 am #415525

    piyush jaiswal
    Free User
    Post count: 224

    Hi,

    Also want to understand that there is new version of directory is showing. If i update it would it change any single line or any major thing in our website?

    Do not want any change of error or vanish of anything from website post update..!!

    thanks,

    piyush

    February 2, 2018 at 5:23 am #415528

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    GeoDirectory is not enabled on that site. GeoDirectory will not forcibly override other plugin settings with regard hiding the Admin dash, so please check those other plugins for their settings, too.

    For updating your plugins, here is the procedure we recommend, which includes backup and using a test/staging site to preview the impact of updates.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    February 2, 2018 at 6:07 am #415530

    piyush jaiswal
    Free User
    Post count: 224
    This reply has been marked as private.
    February 2, 2018 at 6:14 am #415532

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I must be misunderstanding something.

    If you want us to check on something, then enable the GD plugins and tell us where to look for the problem. Right now GD is not enabled on that site.

    If you want to add licenses you will need WP Easy Updates:

    https://wpgeodirectory.com/docs/installing-addons/#updates

    February 2, 2018 at 8:00 am #415543

    piyush jaiswal
    Free User
    Post count: 224

    Hi alex,

    Trust i need solution, you may activate and deactivate to check the issue.

    February 2, 2018 at 8:52 am #415560

    Alex Rollin
    Moderator
    Post count: 27815

    There is an error, please see this:
    https://wpgeodirectory.com/docs/geodirectory-does-not-have-access-to-your-filesystem/

    That error is causing issues for GD and WP Super Cache.

    You will need an SSL cert for geocoding.

    Your WP Permalinks settings are incorrect. You will need to change them when you want to use GD.

    https://wpgeodirectory.com/docs/basic-installation/#postnames

    I was able to create an account, add a listing, and see the dashboard with the admin bar as a subscriber.

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