GeoDirectory V2 update – addon won't update

This topic contains 35 replies, has 6 voices, and was last updated by  kate kumar 4 years, 10 months ago.

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  • #486642

    kate kumar
    Full Member
    Post count: 54

    Hello, I am trying to complete the update to the new V2 the new version had been downloaded and is active on my site I have deactivated my addons and it asked me to enter the license key for each with I have got from my account but when I click update on each one it doesn’t do anything. Are the add ons only for the old version of Geodirectory ? do I have to purchase them again?

    Thank you Kate

    #486649

    Kor
    Moderator
    Post count: 16516

    Hi Kate,

    Thanks for your post. Are you seeing any error message when you try to activate the license key? If you’re not sure, share your Website WP admin access here in private reply and we’ll check on it.

    #486834

    kate kumar
    Full Member
    Post count: 54

    Hi thank you for getting back in touch I have managed to update the addons but the homepage image doesn’t have the search box within it anymore see here https://locallyproducedforyoushop.com/directory/ how can I change this? thank you

    #486847

    Kor
    Moderator
    Post count: 16516

    Hi kate,

    Thanks for your reply. Kindly share your WP admin access here in private reply and we’ll check your GD setup.

    Thanks!

    #486850

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    #486907

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    #486912

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #487042

    kate kumar
    Full Member
    Post count: 54

    Thank you, I have just tried to add the license keys for the add ons for the main site and it says that the license keys are invalid for all of them, do I need new keys for the updated version of Geodirectory, thank you Kate

    #487126

    kate kumar
    Full Member
    Post count: 54

    I have had to delete the version one add ons install version two and update everything and this works. But when I log out of admin and back in again I have lost all my listings and it has reverted to the example places ???

    #487188

    Kor
    Moderator
    Post count: 16516

    Hi kate kumar,

    Thanks for your reply. Sorry, I’m not sure what you’ve done on your end. Could you contact your hosting provider to revert the changes? Then, I’ll get a developer to check on this.

    #487379

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    #487444

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #487445

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    #487625

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #487657

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
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