GeoDirectory V2 update – addon won't update

This topic contains 35 replies, has 6 voices, and was last updated by  kate kumar 4 years, 11 months ago.

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  • #487954

    kate kumar
    Full Member
    Post count: 54

    Hello, please can you take a look at my site I have been trying for a week to sort this problem out. So my main site has Geodirectory updated and active, all plugins licence are added but not activated

    The subsite that I want the directory to be live on https://locallyproducedforyoushop.com/directory/ has the Geodirectory network active all the add ons are activated but only the advanced search add on ( which works) has a green licence key showing the rest of my addons , Events, location manager and pricing manager aren’t red and aren’t working. There isn’t an option to network deactive the Geodirectory on my main site could this be the problem ???

    Thank you

    #488004

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #488036

    kate kumar
    Full Member
    Post count: 54
    This reply has been marked as private.
    #488117

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #488141

    kate kumar
    Full Member
    Post count: 54

    Thank you I really appreciate it

    #488435

    kate kumar
    Full Member
    Post count: 54

    Has anyone had chance to look at the problem. I am unable to add any new listing
    Thank you Kate

    #488438

    Naveen Giri
    Moderator
    Post count: 1559

    Hi kate,

    I have seen the issue. I will update you as soon as I come up with fix for it, tomorrow.

    Thanks

    #488439

    kate kumar
    Full Member
    Post count: 54

    Thank you very much I look forward to hearing from you

    #488608

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Kate,

    I have seen site. On your site Geodirectory core was network activated.

    for multisite use make sure to activate all GD plugins and addons for each site, do not network activate them.

    Just for you reference
    https://wpgeodirectory.com/docs/faqs/#multisite-network
    https://wpgeodirectory.com/docs/faqs/how-do-i-use-gd-on-a-multisite-network/

    So I have network deactivated Geodirectory and seems all good with addons.

    Please check..

    Regards
    Naveen Giri

    #488616

    kate kumar
    Full Member
    Post count: 54

    Brilliant thank you but when I have tried to access the site front end there is this message

    500 – Internal Server Error
    This is a temporary server error.
    Please try to reload the webpage later.
    If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.

    Common reasons for this error are:

    Incorrect file/directory permissions: Above 755.
    In order files to be processed by the webserver, their permissions have to be equal or below 755. You can update file permissions with a FTP client or through cPanel’s File Manager.

    Incorrect Apache directives inside .htaccess file.
    Make sure you have not specified unsupported directives inside the local .htaccess file. Such include PHP settings and Apache module settings.

    #488627

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Kate,

    checking it.

    #488657

    kate kumar
    Full Member
    Post count: 54

    Hi they are all single site licences I only need the geodirectory for my subsite not main site thank you

    #488659

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Kate,
    Just an update on 500 issue.
    GeoDirectory Location Manager addon have some issues related to Multi sites.
    That plugin causing the 500 – Internal Server Error.
    for now I have deactivated it on directory subsite.

    I will be checking on this issue and update you soon.

    #489020

    kate kumar
    Full Member
    Post count: 54

    Thank you for taking a look at it the location manager worked fine with the old version of geodirectory. I hope it can be sorted soon. Whilst the payment add on is working I find it very confusing trying to add it to my listing page I can’t seem to get it to be on the front end to users can choose to sign up to a package ? Can you help thank you Kate

    #489283

    kate kumar
    Full Member
    Post count: 54

    Hi please can someone take a look at my location manager add on no listings can be added for any other city now !! also my payment manager add on working from the back end I have organised my packages but how can I add them to the front end of my site for users to choose a paid package when they list their business ??

    Please help this site has been unusable for a long time now since the update thank you Kate

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