Having trouble getting started

This topic contains 5 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

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  • September 10, 2019 at 5:28 am #507284

    Rebecca Fratt
    Expired Member
    Post count: 3

    I’m having a couple of issues getting started. I would really appreciate any help I can get setting up my directory.

    1.) “Add New Place” : Some of the sections are indicated that they are a required area to fill out but they are blank and doesn’t say what needs to go there. Please see attached picture. I have tried two difference browsers and computers and it is blank on my screen.

    2.) Places – Settings : How do you save changes? I don’t see an option and if I leave the page all changes are lost.

    Thanks!

    September 10, 2019 at 7:11 am #507294

    Kor
    Moderator
    Post count: 16516

    Hi Rebecca Fratt,

    Thanks for your post. It’s not very clear what you don’t understand based on your screenshot. Those are accordions and clicking on it will display more options. Could you highlight it using screenshots on the sections that you require more explanation?

    September 10, 2019 at 7:16 am #507295

    Rebecca Fratt
    Expired Member
    Post count: 3
    This reply has been marked as private.
    September 10, 2019 at 7:17 am #507297

    Rebecca Fratt
    Expired Member
    Post count: 3
    This reply has been marked as private.
    September 10, 2019 at 7:38 am #507300

    Kor
    Moderator
    Post count: 16516

    Hi Rebecca Fratt,

    Thanks for your reply. I’m able to see the issue now. This is definitely a conflict with a 3rd party plugin. Kindly go through this conflict test and see if it helps. https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    September 10, 2019 at 8:29 am #507318

    Alex Rollin
    Moderator
    Post count: 27815

    Please post WP Admin credentials and login URL if we need to check settings. If you cannot find the conflict, please post FTP also.

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