How to Export/Import

This topic contains 26 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 10 months ago.

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  • July 18, 2019 at 2:50 pm #498417

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Hello, i was reading that documentation about how to Import/Export the places, categories and everything else but when i click to exeport the listings it gives me a link and when i click open a new tab on my browser with a lot informations about the listings.
    My point is: In the documentation is saying to me ”Download” that .csv file but how can i do this? When i click to export it generate a link to me and when i click open a new tab in my browser with a lot codes and informations.

    I don’t know how to download that .csv correctly. Here go some print screens.

    July 18, 2019 at 3:20 pm #498425

    Alex Rollin
    Moderator
    Post count: 27815

    Right click and select save as on your desktop, then you can open it with Open Office to edit.

    July 18, 2019 at 7:47 pm #498466

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    But how can i download the file .csv? When i right click and try save in my dekstop it saves .htm
    There is not a way to download the .csv file then i just have to import?

    Edit: From Mozila Firefox i was able to download it like .csv already but when i try to import it says that is not a valid csv file. Here go a SS about the error.

    July 18, 2019 at 7:53 pm #498470

    Kor
    Moderator
    Post count: 16516

    Hi Celio Antonio Bernardi Jr,

    Thanks for your reply. Try clicking on the blue link directly or right-click on the blue link and save it. If not, try using another browser and see if it works.

    July 18, 2019 at 7:56 pm #498473

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Hi Kor,
    I just updated my response right now.

    From Mozila Firefox i was able to download it like .csv already but when i try to import it says that is not a valid csv file. Here go a SS about the error.

    July 18, 2019 at 8:00 pm #498478

    Kor
    Moderator
    Post count: 16516

    Hi Celio,

    Please review https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#not-a-valid-csv-file

    July 18, 2019 at 8:05 pm #498481

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Thank you Kor!
    It is working and right now i am importing the lists.

    Have a great day!

    July 18, 2019 at 8:18 pm #498482

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Really sorry but i do have a last question. The process is done but there is not listings. I’m importing from a Supreme Directory theme to a Whoop theme.
    Or maybe i did something wrong.

    July 18, 2019 at 9:02 pm #498485

    Alex Rollin
    Moderator
    Post count: 27815

    Make sure you have spelled the post type correctly and set the listings for a typical post_status.

    Did the import report success?

    If we need to check the settings, please include the CSV file in private reply along with WP Admin credentials and your site URL.

    July 19, 2019 at 12:29 pm #498572

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Hi Alex thanks for replying,

    Yes the import report did success but there is not listings. It says the importating was complete but do not import any listing.
    On our actual website we organize the lists by ”empresas-locais” and in my new whoop theme still everything on english ”places” I do have to export it with the same name?
    I’m working on localhost i wanted to import those lists before host my new Whoop theme.

    July 19, 2019 at 12:44 pm #498580

    Alex Rollin
    Moderator
    Post count: 27815

    Follow our recommended procedure here:
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    If it doesn’t work, send us the export of your test listing along with the file you are trying to import and we can give it a look see.

    July 19, 2019 at 12:44 pm #498581

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Thank you i’ll follow the instructions and try once more.
    Here a ss about the message. It says everything worked fine but at the end is no listings.

    July 19, 2019 at 12:46 pm #498584

    Alex Rollin
    Moderator
    Post count: 27815

    Follow our recommended procedure here:
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    If it doesn’t work, send us the export of your test listing along with the file you are trying to import and we can give it a look see.

    July 19, 2019 at 1:12 pm #498587

    Celio Antonio Bernardi Jr
    Full Member
    Post count: 60

    Hi Alex,
    I created all the same custom fields like recommended and still not working. I think all the slugs and details are the same too. So here go a csv file from Whoop theme with the fake listings you can create for demonstration with the csv file i want to import from my Surepeme Directory website.

    Thanks for your help and sorry for all that issues. Let me know if i can do something help to help and i’ll keep trying to import.

    Edit: I can’t upload the files directly here so i had to save it in a external website to you be able to download.
    Link: https://www.mediafire.com/file/od6vdepg14za4d4/csv_files.rar/file

    July 19, 2019 at 1:59 pm #498601

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    thanks for sending those over so I could check.

    The problem is that the headers of the files do not match. The columns must be re-ordered to match.

    Once you do that they should import just fine.

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