How to update my Geo directory Plugins on my site

This topic contains 12 replies, has 3 voices, and was last updated by  Paolo 7 years, 12 months ago.

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  • May 11, 2016 at 8:05 am #188211

    Wally Cee
    Expired Member
    Post count: 25

    I just purchased my membership, and my question now is how do I update the plugins on my website?

    If I try to press UPDATE NOW, its the showing up this message- Update Failed: Plugin update failed.

    How do I overcome this

    May 11, 2016 at 8:40 am #188244

    Kor
    Moderator
    Post count: 16516

    Hi Wally,

    Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    May 11, 2016 at 9:43 am #188294

    Wally Cee
    Expired Member
    Post count: 25
    This reply has been marked as private.
    May 11, 2016 at 9:49 am #188295

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    May 11, 2016 at 10:23 am #188306

    Wally Cee
    Expired Member
    Post count: 25
    This reply has been marked as private.
    May 11, 2016 at 10:50 am #188356

    Kor
    Moderator
    Post count: 16516

    Hi Wally,

    We’ve just made some changes to your Website following this guide from Stiofan https://wpgeodirectory.com/support/topic/missing-update-notifications/#post-129196 and you should be able to insert license key inside GD > “Auto Updates / Licensing” to enable the auto update for all GD plugins you’ve installed. Could you please check on your end? Let us know how it goes.

    Thanks!

    May 11, 2016 at 12:46 pm #188457

    Wally Cee
    Expired Member
    Post count: 25

    Kor Chung, thank you.

    I am still unable to update the GEO plugins, am receiving this message : Update Failed: Plugin update failed.

    Can you help me with it or update them for me.

    Please note – do not change anything in relation to the SEO or anything that may affect the seo on the website.

    May 11, 2016 at 2:39 pm #188522

    Kor
    Moderator
    Post count: 16516

    Hi Wally,

    Please insert the license key for all the plugins from the downloads section of your account. Refer to the attached screenshot http://prntscr.com/b2snbe . Here’s where you can find your license key. https://wpgeodirectory.com/docs/buying-addons-and-support/

    Thanks!

    May 11, 2016 at 4:18 pm #188595

    Paolo
    Site Admin
    Post count: 31206

    Let us know if you solved.

    Thanks

    May 12, 2016 at 9:36 am #189287

    Wally Cee
    Expired Member
    Post count: 25

    Hie Guys, thank you I managed to update the plugins, but now my problem is my slideshow is not working and am unable to upload any image into the website, how I do that. I thought it was because of the the plugins that were not up to date, now am confused ? what cause it not upload the images and not loading up gallery in a slideshow manner: see the links:http://www.zimyellowpage.com/listings/rope-twine-manufacturers/tanzi-zimbabwe-pvt-ltd/

    http://www.zimyellowpage.com/listings/engineering-services/brown-engineering/

    It is just showing the loading circle beneath BROWN ENGINEERING

    SOLUTION PLEASE

    May 12, 2016 at 4:51 pm #189579

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    there is a jquery error on that page:

    Error: Syntax error, unrecognized expression: a[href*=#]:not([href=#])
    http://www.zimyellowpage.com/wp-includes/js/jquery/jquery.js?ver=1.12.3
    Line 2

    Looks like a plugin conflict. Please try to disable all non GD plugins to see if the problem goes away. in case it does, re-activate the plugins one by one till you find the culprit.

    Let us know if that helped.

    Thanks,

    May 16, 2016 at 7:26 am #191948

    Wally Cee
    Expired Member
    Post count: 25

    hie saw the error did disable all the plugins and left geodirectory but still the problem is not yet solved. can you fix it for me. thank you

    May 16, 2016 at 5:55 pm #192329

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that is a a Divi problem with new WP.

    Search Divi in this page: https://wordpress.org/support/topic/read-this-first-wordpress-45-master-list?replies=7

    Please update the theme and the problem will be gone.

    Thanks

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