How to use my LICENCE KEY to activate an existing site

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 4 months ago.

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  • December 30, 2017 at 6:34 pm #410970

    jason balgopal
    Full Member
    Post count: 23

    I have an existing site in which I’ve used GEODIRECTORY. I’ve decided to extend my use of it by buying a LICENCE KEY. However, When I put my licence key into the AUTOUPDATING / LICENSING location, it says that my licence is not active…. Can you help?

    December 30, 2017 at 7:30 pm #410980

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Have you already installed WP Easy Updates? https://wpgeodirectory.com/wp-easy-updates/

    Could you please install try the following:

    1# Clear browser cache
    2# Refresh the plugins page
    3# Enter license, save

    If that doesn’t work, please create a private reply and include your site URL along with WP Admin credentials so we can take a look.

    Thank you

    December 30, 2017 at 8:32 pm #410985

    jason balgopal
    Full Member
    Post count: 23
    This reply has been marked as private.
    December 31, 2017 at 12:14 am #410999

    Guust
    Moderator
    Post count: 29970

    Please try adding your license now as explained here: https://wpgeodirectory.com/docs/installing-addons/#updates

    December 31, 2017 at 12:48 am #411005

    jason balgopal
    Full Member
    Post count: 23
    This reply has been marked as private.
    December 31, 2017 at 12:51 am #411007

    jason balgopal
    Full Member
    Post count: 23

    Woah….very strange….I just tried it by DEACTIVATING, and then trying to ACTIVATE..and I think it worked.

    I’ll see if that is good. Thx.

    J

    December 31, 2017 at 11:05 am #411032

    Alex Rollin
    Moderator
    Post count: 27815

    Great, thanks for letting us know 🙂

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