40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Import attempt results in error 'No data in CSV'

This topic contains 4 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 18, 2019 at 6:41 pm #503568

    Vanessa Law
    Full Member
    Post count: 61

    Hi there,

    I attempted to import a category csv that was exported from another site, but when I try to import it I get the error ‘no data in CSV’, even though it clearly has data.

    I looked at the format, and as far as I can tell it is a valid csv and matches the sample import format from Geo Directory.

    Can you help?
    I will attach the csv in a followup private thread.

    August 18, 2019 at 6:41 pm #503569

    Vanessa Law
    Full Member
    Post count: 61
    This reply has been marked as private.
    August 18, 2019 at 6:48 pm #503570

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    August 18, 2019 at 7:50 pm #503577

    Vanessa Law
    Full Member
    Post count: 61
    This reply has been marked as private.
    August 19, 2019 at 10:15 am #503654

    Alex Rollin
    Moderator
    Post count: 27815

    The file is empty and the structure cannot match the category export.

    You would try working with the export file, and merge your data into it.

    Our recommended procedure is here:
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket