If it is a new listing, then it is a new image and will look for the image in the folder specified at the end of the import. Why new? Because if it is in a different month/year folder, then it is new because it has a different URL.
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We have moved to a support ticketing system and our forums are now closed.
To open a new support ticket, first select the relevant forum and then click the "New Post" button. Example: You need support for the core plugin? Click on Core Plugin support and click on the "New Post" Button.