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Is it possible to do a manual review through the backend?

This topic contains 14 replies, has 4 voices, and was last updated by  Guust 4 years, 6 months ago.

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  • September 30, 2019 at 10:24 pm #511002

    netmasters
    Free User
    Post count: 7

    I want to start off all locations at 5 star. Would I need to create a user and have them do a review for each location or can I do it manually through the back end?

    October 1, 2019 at 5:57 am #511010

    Kor
    Moderator
    Post count: 16516

    Hi netmasters,

    Thanks for your post. A rating/review can only be added through a user account. Yes, you’ll need to create a user and manually give your listings a rating.

    October 1, 2019 at 6:49 am #511015

    Guust
    Moderator
    Post count: 29970

    You can import reviews:
    GD > Settings > Import/Export > Reviews

    Thanks

    October 9, 2019 at 7:42 pm #512355

    netmasters
    Free User
    Post count: 7

    I have uploaded a csv and get post type missing. I downloaded the sample csv and just changed the data. I did not delete any columns. I have searched the forum but I do not see post types in my GD settings like is shown in those answers. I have not changed any of the codes. Is there a standard post type for reviews that I need to add to the csv?

    October 9, 2019 at 7:47 pm #512357

    Kor
    Moderator
    Post count: 16516

    Hi netmasters,

    Thanks for your reply. Could you please share your CSV file here so that we could check on it? Also, share your Website WP admin access here in private reply so that we could check on it.

    Thanks!

    October 9, 2019 at 7:55 pm #512359

    netmasters
    Free User
    Post count: 7
    This reply has been marked as private.
    October 9, 2019 at 7:58 pm #512362

    netmasters
    Free User
    Post count: 7

    All I am trying to do here is make it so on the main directory page the 5 stars show filled in and not empty. If it could default to that it would be perfect. I could really care less if there is a review. If there is an easier way to accomplish this please let me know.

    October 9, 2019 at 10:54 pm #512389

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    1. The CSV file is not ready for import. Try our recommended process here: https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    In summary, add a listing and fill in everything. Then export that listing, and merge your data into the new file that is exported. Leave ID blank for new listings.

    2. The only thing we can help with right now about that is to hide the stars when there are no reviews. Would that help? If so share a link to the page where you want to hide them.

    October 10, 2019 at 2:10 am #512416

    netmasters
    Free User
    Post count: 7

    1. I have uploaded a picture of the csv. AS I said it is the exact copy of your example on the page I just changed the info.

    I also exported my places but there is no post_type column so maybe that is the problem.

    2. This is the page – https://www.tattooloversshop.com/places/

    October 10, 2019 at 4:45 am #512433

    Guust
    Moderator
    Post count: 29970

    1. That is only an example. To get the correct format for your site, you should export first from your site.

    2. You can import reviews. Have a look on the import/export page.

    If we need to check anything, then share your Website WP admin access here in private reply so that we could check on it.

    Thanks

    October 10, 2019 at 7:08 pm #512543

    netmasters
    Free User
    Post count: 7

    I don’t have any reviews to export so I have no idea what format to put the csv in if the sample one isn’t correct.

    October 10, 2019 at 7:09 pm #512544

    netmasters
    Free User
    Post count: 7

    I also cant even find how to leave a review from the actual site so I can place one that I could then export.

    October 10, 2019 at 7:36 pm #512547

    Kor
    Moderator
    Post count: 16516

    Hi netmasters,

    Thanks for your reply. Could you please share your Website WP admin access here in private reply so that we could check on it?

    October 10, 2019 at 9:57 pm #512557

    netmasters
    Free User
    Post count: 7
    This reply has been marked as private.
    October 11, 2019 at 12:35 am #512564

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
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