License renewal issues

This topic contains 17 replies, has 5 voices, and was last updated by  Paolo 7 years, 11 months ago.

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  • #171323

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    unfortunately we can’t do it remotely, old licenses are saved in your DB as options.

    This is what I’d do:

    1) go to appearance >> editor

    2) select 404.php template of your active theme

    3) add this line of code below the

    <?php

    opening tag and save:

    delete_option('geodir_licence_keys');

    4) visit a non existing page of your website to call that function. Example: globaltwincities.com/jakjvbsdlvbjsdvb

    5) delete the line of code added at point 4) from your 404.php template. (VERY IMPORTANT)

    6) go to GeoDirectory >> Auto Update / Licences, all license fields should be empty now. Enter your new licenses.

    Let us know if you want us to do this for you, we will need admin credentials in case.

    Thanks

    #171398

    Jeremy Iggers
    Expired Member
    Post count: 31
    This reply has been marked as private.
    #180052

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    all done, now you can add your new licenses.

    Thanks

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